Maersk is hiring an Area CX Learning & Development Lead to define the capability profile and shape the strategy for Area CX ambitions. You will drive competency development roadmaps, training execution and implementation of the Maersk coaching and
Maersk is seeking an Area CX Learning & Development Lead to define the future capability profile and shape the strategy to achieve Area CX ambitions. You will develop competency roadmaps, design training, and implement the Maersk coaching and
Quantanite is seeking an Assistant Training Manager in Sandton/Rosebank, Johannesburg, to lead the training team and bridge design with operations. You will enhance customer interaction techniques, soft skills, and product knowledge, leveraging insights from clients and
About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (www.relx.com), a global provider of information-based analytics and decision tools for professional and business
The opportunity Are you passionate about helping organisations grow with purpose and deliver real-world transformation? At EY, we work with clients to solve complex strategic challenges and turn ambition into action - from strategy to practical
About Us Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative
Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle
Owns discovery, delivery, and operations for their assigned digital channel(s) (e.g., App, Web, Kiosk, WhatsApp, Aggregators) across all African markets. Aligns to the Channel Strategy and turns it into an executable product strategy and roadmap aligned
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is a global business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries. Our teams use people, technology and innovation to help organizations
About Quantanite Quantanite is a pioneering force in customer experience (CX) solutions and digital services, blending cutting-edge AI automation with human intelligence. Headquartered in London and operating across four continents, our global team helps fast-growing brands scale smarter,
Teleperformance is seeking a highly skilled Business Intelligence Director in Cape Town to lead the global MI, Data, and CX Insights function. This role involves defining and implementing strategies for data management and driving analytics maturity. The ideal
Teleperformance is seeking a Digital Services & Transformation Director to lead global transformation strategies in contact center operations. This role emphasizes digital innovation and process optimization to enhance service delivery and improve customer experience outcomes. The ideal
Maersk is seeking a Senior Customer Experience Consultant in Cape Town to manage end-to-end shipment processes for key accounts, acting as the main contact for customers and coordinating with internal stakeholders to resolve issues. The role
Maersk in Cape Town, South Africa, seeks a Senior Customer Experience Consultant (JL3) to manage end-to-end shipment processes for assigned customers, including complex accounts, while delivering consistently high-quality service. You will coordinate with global teams and act
Day One is seeking a Call Center Manager to transform customer experience across Day One Data Centers through strategic Call Center leadership. You will own governance, drive performance, and ensure operational excellence from intake to resolution.
Maersk in Cape Town, South Africa, is seeking a Senior Customer Experience Consultant (JL3) to join our team. You will manage end-to-end shipment processes for key customers and act as the primary contact to ensure consistent,
Teleperformance is seeking a Digital Services & Transformation Director to lead global transformation strategies in contact center operations. This role emphasizes digital innovation and process optimization to enhance service delivery and improve customer experience outcomes. The ideal
Le Boat is seeking a CX Content Executive on a 5-month fixed-term contract. You will deliver customer-facing content across the full journey—from acquisition and planning to pre-departure communications and service delivery. You will turn complex information into
A global customer experience firm is seeking a German speaker for an on-site role in Umhlanga, South Africa. This position involves supporting German-speaking customers with their inquiries regarding orders and products. The ideal candidate is fluent in