Metropolitan in Johannesburg is offering an internship in Customer Experience Operations, focusing on executing the VOC Program. The role involves assisting in market research projects, coordinating data efforts, and preparing insightful reports. Candidates should hold a
About the Company Our client is a well-established, household brand in South Africa and has been delivering market-leading solutions in the Financial Services and Insurances space for over two decades. About Us: Deka Minas is the
Overview To support the planned pre-grooming analysis efforts for Tech Mod from a CX Design perspective, ensuring that process definitions, business rules and requirements take into account the required successful customer outcomes and best state customer journeys
Facilitate, coordinate and provide direction to participants and stakeholders of the Agile Release Train (ART) in respect of processes and delivery execution striving for the effective delivery of value and achievement of strategic intent. The RTE
Role: To enable change by defining the needs and rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future
CX & Insights Specialist - Digital Learning CX & Insights Specialist - Digital Learning Your Mission As a CX & Insights Specialist, your mission is to own, optimise, and scale the end-to-end customer (learner) experience across Fourth Revs Career
Data Analyst - Operations fibertime is South Africa’s fastest-growing telco, building affordable, pay-as-you-go internet access for township communities across the country. Our mission is simple: connect everyone to great, affordable internet — for R5 a day,
Job Specification: Chief Technology Officer (CTO) Job Title Chief Technology Officer (CTO) Department Technology & Digital Reports To Executive Directors Direct Reports Solutions Architect Head of Data IT Infrastructure & Operations Leads Information Security Lead IT
Full Stack Software Engineer - AI Team (Python and Vue.js or React) Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences
About the job Workforce Planning Analyst A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by
About Anywhere Now Founded in 2010 in The Netherlands, Anywhere Now is a global leader in Enterprise Dialogue Management, with a vision to ensure every employee and customer feels heard, understood, and valued. With around 240
WHAT IS YOUR ROLE As Director, Global Employment, you own and grow Boldrs Global Employment (GE) business — our Employer of Record (EoR) and global hiring services — as a focused, repeatable, and profitable line of