POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room
POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone,
JOB SUMMARY Reporting to the Spa Management, the successful candidate will be required manage the front desk / reception area. Perform and offer guests a wide range of Beauty , Body , Skin Therapy and treatments,
Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to
JOB SUMMARY Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day
Workforce Manager (WFM) Position Details Location: Sandton and Rosebank, Johannesburg, South Africa Reporting to: Senior Director Hours: 24/7 (Including Public Holidays) Job Responsibilities Develop and implement comprehensive workforce management strategies, including staffing forecasts, capacity planning, and schedule
Introduction To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by
A prestigious luxury boutique hotel in Durban is seeking an experienced and service-driven Duty Manager to oversee daily hotel operations and ensure guests receive an exceptional hospitality experience at every touchpoint. This role is ideal for
A luxury boutique hotel in Durban is seeking a dynamic and commercially driven Sales & Marketing Manager to lead revenue generation, brand growth, strategic partnerships, and market development initiatives. This is an exciting opportunity for an
SALES & MARKETING MANAGER Location Head Office, Sea Point (Cape Town) Reports to: Chief of Staff & CEO ABOUT TOTALSTAY At Totalstay, we’re not just in hospitality; we’re shaping its future. Over the last decade, we’ve
Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of
Overview An highly respected luxury safari lodge operation located in a spectacular remote wilderness area in Uganda - East Africa is seeking a passionate and experienced Lodge Management Couple to lead the daily operations of a
Specialist - BCM - Commercial Leasing & Lending Ready to turn bold ideas into real-world impact?At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work,
Duties Lead and manage the front office team, including front desk agents, concierge, and guest services staff, ensuring smooth operations, efficient guest check‑in and check‑out processes, and exceptional service delivery. Oversee the reservation department, ensuring accurate
Revenue & Reservations Manager Reporting to: Chief Financial Officer Role Overview The Revenue & Reservations Manager is responsible for driving revenue performance and overseeing the reservations function across the business through strategic pricing, inventory management, forecasting,
A distinguished luxury boutique hotel in Durban is seeking an exceptional General Manager to lead the propertys overall operations, guest experience, financial performance, and strategic growth. This is an opportunity for an accomplished hospitality leader who
Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of
At The Vineyard Hotel, were more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well‑being, providing
The main purpose of this position: The Registered Nurse will render and promote cost effective, safe quality patient care in accordance with hospital standards and policies and will further be responsible for direct and/or indirect nursing