- Performance Management
- Continuous Improvement
- Americans with Disabilities Act
- Business Process Improvement
- Business Process Outsourcing
- CRM
- Client Services
- Commercial Management
- Contact Center Operations
- Contact Centers
- Corrective Actions
- Decision-Making
- Executive Leadership
- Governance
- Net Promoter Score
Overview Guardrisk, part of Momentum Group Limited, is South Africa’s leading provider of cell captive business and alternative risk transfer solutions, offering tailor-made risk financing and access to professional reinsurance markets. As the market leader, we specialise
Position Overview We are seeking an experienced and strategic Director of Call Center Operations to lead the performance, governance, and operational oversight of our contact center partners. This role is responsible for ensuring exceptional service delivery
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. MCI delivers Customer Experience (CX), Business Process Outsourcing (BPO), and
Guardrisk is the undisputed market leader in cell captive insurance and risk solutions. We are renowned for our innovative approach to cell captive structures and other alternative risk transfer solutions for our clients. Guardrisk offers clients custom designed cover
Guardrisk is the undisputed market leader in cell captive insurance and risk solutions. We are renowned for our innovative approach to cell captive structures and other alternative risk transfer solutions for our clients. Guardrisk offers clients custom designed cover
Role Purpose Development and implementation of Guardrisk’s strategic initiatives. Requirements Qualifications B. Com Degree & / Relevant tertiary qualification FAIS Compliant RE1 advantageous Experience Minimum 5 years’ experience in the insurance industry. A good understanding of
Guardrisk is the undisputed market leader in cell captive insurance and risk solutions. We are renowned for our innovative approach to cell captive structures and other alternative risk transfer solutions for our clients. Guardrisk offers clients custom designed cover
Guardrisk is the undisputed market leader in cell captive insurance and risk solutions. We are renowned for our innovative approach to cell captive structures and other alternative risk transfer solutions for our clients. Guardrisk offers clients custom designed cover