POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
WNS Global Services in Cape Town, South Africa, invites applications for a Process Trainer - Insurance Contact Centre (US Hours). This full-time role trains and supports customer service staff, focusing on process improvements, coaching, and adherence to schedules. You
Process Trainer - Insurance Contact Centre (US Hours) Full-time WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in
Purpose of the Role The Continuous Improvement & Progress Specialist is responsible for driving operational excellence and sustained customer experience improvement across all Takealot Group support functions — Takealot.com, MrD (Mr Delivery), and Takealot Marketplace. The
Essential Functions: Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets are met in accordance with SLA and Internal standards Ensure that the quality of transaction is in compliance with
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),
FAIS Affected Location This role will be based in Cape Town, V&A Waterfront. Job Purpose To enable change by defining the needs and the rationale for change, to understand the current state, to define the future
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX),
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX),
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX),
Are you a health or performance professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have experience working in a clinical or high-performance setting and are
Sigma Connected Ltd is seeking a Core Trainer based in Cape Town. Your primary responsibility will be delivering high-quality training sessions and ensuring a positive learning experience for delegates. Youll engage in the onboarding process and support training
Sales Training Officer | M-KOPA | Western Cape Youre good in a room. You can read an audience, adjust on the fly, and walk out of a training session knowing the people inside it are better
Overview The successful incumbent will be responsible for teaching non‑Dutch speakers and facilitating cultural knowledge sharing. The ideal candidate will have the ability to take training material and bring it to life in a positive, engaging,