Role Purpose The Site Manager is responsible for leading and managing End User Support services across an assigned campus and associated satellite sites. The role is accountable for delivering a high-quality user experience through effective people leadership,
The Product (Helpdesk) Specialist is the frontline of customer interaction, combining support, troubleshooting and insight generation to improve the product. Acting as a bridge between customers and product teams, the role translates real user experiences, challenges
At Zimele Technologies, we specialize indelivering comprehensive SAP ERP and Utilities (IS-U) solutions tailored tomeet the diverse needs of organizations. Our expertise lies in maximizing thevalue derived from Information and Communication Technology (ICT) investments,ensuring compliance with
At Zimele Technologies, we specialize indelivering comprehensive SAP ERP and Utilities (IS-U) solutions tailored tomeet the diverse needs of organizations. Our expertise lies in maximizing thevalue derived from Information and Communication Technology (ICT) investments,ensuring compliance with
Select how often (in days) to receive an alert: Shift Team is responsible for real-time oversight, coordination, and management of service incidents impacting the organisation’s priority customers and critical services. The role ensures that incidents are