Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Role Mandate About Foundever Foundever is a global leader in the customer experience (CX) industry. With more than 170,000 associates worldwide, we partner with over 750 leading and digital-first brands to deliver exceptional customer experiences. Through
Job Title:Snr Operations Director Job DescriptionThe Snr Operations Director is responsible for providing strategic leadership across a portfolio of client accounts within the contact centre operation, ensuring the delivery of exceptional customer experiences, achievement of contractual
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by
Job Description Role Overview The Group Manager – WFM is responsible for leading workforce planning, scheduling, and real-time operations for inbound contact center functions. This role ensures optimal staffing, cost efficiency, and service level achievement through data‑driven
A prominent business consulting firm in Cape Town is seeking a Manager for Workforce Management. The role involves managing staffing models, creating schedules, and optimizing workforce planning to ensure operational efficiency and service levels. Ideal candidates should possess
Takealot - Senior Capacity Planner (Workforce) Cape Town , a leading South African online retailer, is looking for a highly talented Customer Service -Senior Capacity Planner to join our team in Cape Town. We are a young,
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Rondebosch, South Africa | Posted on 06/23/2026 We are a proudly South African-based company that provides fast and secure payment processing solutions to businesses and financial institutions across 17 countries in Africa. As a one-stop, omnichannel
Position Overview We are seeking an experienced and strategic Director of Call Center Operations to lead the performance, governance, and operational oversight of our contact center partners. This role is responsible for ensuring exceptional service delivery
Functieomschrijving The Network Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improvements,
Are you a visionary HR leader with a passion for building robust HR systems and thriving in dynamic, high-growth environments? We’re looking for an agile and hands‑on HR professional for our client to establish world‑class people
Key Responsibilities 1. Hiring Delivery and Capacity Management Build and execute a volume hiring strategy aligned with calibrated demand forecasts. Own weekly, monthly, and quarterly hiring commitments for agent-level roles. Optimize funnel ratios from sourcing to
About the job Maintenance Working Foreman (Lesli) Duties & Responsibilities Optimization of the mill’s technical performance Optimization of the mill’s machinery performance Optimization of the Packing department’s machinery performance (Feeds & Foods) Optimization of departmental workforce Compliance with HACCP and FSSC22000
Your potential has a place here with TTEC’s award-winning employment experience. As a Transport Manager working onsite in Cape Town, you’ll be a part of bringing humanity to business. #experience TTEC What You’ll Be Doing In
Rewards Lead: The Rewards & Benefits will lead the design, implementation, and management of all employee rewards programs, including compensation, benefits, and incentive plans. This role partners with Global Rewards and HR teams to ensure competitive,
Job Description - Transport Coordinator (04 B1 D) At TTEC, were all about the Human Experience. Elevated. As a Transport Coordinator in Cape Town, youll be a part of creating and delivering amazing employee experiences while