MRI Software is looking for a Solutions Analyst to join MRI’s Global Professional Services (GPS) organization. This is a highly visible role that requires ongoing interaction with other MRI departments, client executives, and prospective new clients. The
The Real Time Analyst is responsible for managing a portfolio of store staff scheduling needs and ensuring optimal and efficient staff schedules. They provide line manager/user support and query management related to WFM. Additionally, they are responsible for
The Operations Solution Analyst/Coordinator role is crucial to the success of MRI’s Professional Services (PS) organisation. As part of our Operations team, this role sits across multiple functional areas including: Project Management Resource Management Training Solutions Management
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Telebest, located in Cape Town, is seeking an experienced Workforce Management RTA to manage schedules across multiple projects and ensure optimal resource allocation. The ideal candidate should have at least 2 years of direct experience in
WNS Global Services Inc. is seeking a Workforce Management professional to manage real-time and intraday resources, ensuring the right number of agents are in the seats to handle forecasted call volumes and achieve service levels. You
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Who We Are Looking For We are seeking a highly skilled Global Security Operations Center (GSOC) Program Manager (PM) with strong global intelligence and travel risk management experience to lead a GSOC team of six (6)
Teleperformance in Cape Town seeks an individual for managing real-time resources in a call center environment. Candidates will analyze call flow data, manage attendance, and produce reports to improve performance across various platforms. A sound work
Mri Software is looking for an Operations Solution Analyst/Coordinator in Cape Town. This role is essential for the success of MRI’s Professional Services organization and involves managing multiple functionalities including project and resource management. The ideal candidate
Job Description NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence.
Job Description NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence.
Who we are Digi Cert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered Digi Cert ONE platform unifies PKI, DNS,
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking
K2 Recruit is partnering with a leading organisation within the supply chain and export environment to identify a skilled Business Systems Analyst to join their IT & Systems team. This role is ideal for a systems-focused professional
Teleperformance is looking for a highly motivated WFM (Workforce Management) Assistant Manager to join our team in Cape Town. This role involves leading a team of analysts, managing staffing forecasts, and ensuring operational efficiency. Candidates should have
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who We Are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading
Senior Data Analyst (CPT) — Analyst, Data Management Cape Town—Western Cape—South Africa A radio astronomy company is seeking a Senior Data Analyst who will form part of the science operations team and lead a group of 45 analysts/operators to support
Responsibilities Creation & management of schedules for different projects to ensure that we have the right resources at the right times for optimal delivery of customer experience Real-time monitoring & reporting of Schedule deviations like breaks,
The Operations Solution Analyst/Coordinator role is crucial to the success of MRI’s Professional Services (PS) organisation. As part of our Operations team, this role sits across multiple functional areas including: Project Management Resource Management Training Solutions Management