Overview The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quality standards on the campaign. Qualifications Competencies & Skills Required Strong
Overview Customer-focused Retail Agent experienced in providing exceptional sales and service support, resolving customer enquiries, and handling account-related issues. Committed to delivering outstanding customer experiences while achieving performance targets. “Teleperformance is a Regulated Financial Company operating
Overview The successful Quality Manager will provide management and leadership for a team of Quality Analysts within the UK BFSI (Banking, Financial Services, and Insurance) client. The role will involve working alongside the Operational Teams to understand
Overview Customer-focused Retail Agent experienced in providing exceptional sales and service support, resolving customer enquiries, and handling account-related issues. Committed to delivering outstanding customer experiences while achieving performance targets. “Teleperformance is a Regulated Financial Company operating
Teleperformance is seeking an IT Service Delivery Manager in Cape Town, South Africa. In this role, you will be accountable for end-to-end IT service delivery for a large BFSI client, overseeing major incident management and operational resilience.
Overview The Global Training Director will define and lead the global Learning & Development (L&D) strategy for BFSI processes across multiple geographies and delivery centers. This role ensures standardization, scalability, and innovation in training design, delivery, and
A leading technology firm is seeking a senior enterprise sales leader to drive new business acquisition in the South African BFSI market. The role requires building an enterprise pipeline from scratch and engaging CXO stakeholders to close
We are partnering with three high-growth global digital transformation organizations seeking a senior enterprise sales leader to drive new business acquisition across the South African BFSI market. This is a strategic territory-building mandate. This is not an
Overview Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. As such, it is a condition of numerous Service Level Agreements with many of our clients that Employees possess acceptable credit scores and that
Overview The Outbound B2 B Advisor is responsible for generating qualified opportunities and driving revenue growth by proactively engaging with business prospects. The role focuses on identifying potential clients, initiating outreach via multiple channels (phone, email,
Teleperformance is seeking an Operations Manager in Cape Town, South Africa. The candidate will oversee the effectiveness of Quality standards, manage performance metrics, and lead a team of leaders. Essential qualifications include 2-3 years of experience
Overview The purpose of this role is to safeguard, develop and enhance customer loyalty and value by providing a superb customer experience. Additionally, the role involves providing the customer with knowledgeable information by identifying and promoting
Overview Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. As such, it is a condition of numerous Service Level Agreements with many of our clients that Employees possess acceptable credit scores and that
Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Brand by providing quality customer service at every instance, promoting products
Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Brand by providing quality customer service at every instance, promoting products
Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Teleperformance Brand by providing quality customer service at every instance, promoting
We’re looking for a high-impact business leader to build and scale our South African IT consulting business . If you’re someone who thrives on driving growth, closing large deals, and engaging with CXOs , this is
Teleperformance is seeking candidates in Cape Town for roles requiring flexibility in voice, chat, and email operations. Employment will be contingent upon satisfactory credit and criminal checks, as mandated by client agreements. A minimum qualification of
Overview You will be responsible for providing excellent customer service across Email & Live Chat contacts, as well as being responsible for reviewing, authenticating, and validating documents to ensure accuracy & compliance. You must be efficient,
Overview As the first point of contact for our client’s valued customers, our Customer Service Agents ensure the highest of quality standards are delivered at all times whilst developing customer loyalty and providing an exceptional customer