POSITION SUMMARY As a Customer Service & Call Center Agent, you will play a vital role in ensuring our guests’ travel experiences start on the right note. You will handle reservation requests, changes, and cancellations efficiently while delivering
POSITION SUMMARY As a Customer Service & Call Center Agent, you will play a vital role in ensuring our guests’ travel experiences start on the right note. You will handle reservation requests, changes, and cancellations efficiently while delivering
Job DescriptionHello Future, Service and Sales Advisor (JITS) Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people who
As a key member of our team, you will ensure that all customer inquiries, store card applications, correspondence, and employment verifications are handled efficiently and professionally. · Ensure customers queries, correspondence and needs are actioned timeously
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and
Location: Remote – Johannesburg, Gauteng, South Africa Contract Term: June through September (with potential extension based on performance and business needs) About the Role We are seeking an experienced Sales Phone Agent with strong phone-based sales experience
POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention)
Lead and support a team of call centre agents to deliver excellent customer service while meeting operational goals. Guide and motivate agents to achieve performance targets and provide outstanding customer experiences. Coach, mentor, and support team members through training,
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),
Who are we? At MiWay, our purpose is to enable people to live their way. We understand that life is not just about things but the meaning that those things bring to your life. We believe
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business
Are you a persuasive communicator with a passion for technology? Ready to make an impact and grow your career with us? Apply now and be part of a team that values innovation and customer satisfaction! As
Who are we? At MiWay, our purpose is to enable people to live their way. We understand that life is not just about things but themeaning that those things bring to your life. We believe that
Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists
PRIMARY PURPOSE The successful incumbent will be responsible for handling and building strong relationships with the Bank customers through inbound telephonic, online and email communication /interaction with Bidvest Bank Clients. Ensures the quality of service exceeds
Rentokil Initial: Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives,
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and
Key Responsibilities Assist customers with their accounts and general banking inquiries Provide accurate, professional, and empathetic support via phone, email, and chat Investigate and resolve fraud alerts and transaction disputes Document cases clearly while following compliance