As a key member of our team, you will ensure that all customer inquiries, store card applications, correspondence, and employment verifications are handled efficiently and professionally. · Ensure customers queries, correspondence and needs are actioned timeously
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
As a Customer Service Representative, you will be responsible for handling incoming calls, emails, WhatsApp messages, and web chat queries. You will assist customers with billing, SIM card issues, and product-related concerns—resolving queries quickly and professionally. Listen
The Customer Support Representative will be responsible for ensuring that customer’s queries and correspondence are resolved through all our channels of communication. The key focus of this role will be to give our customers the best
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including
Job DescriptionTo handle inbound and outbound customer interactions—calls, electronic communications, and queries—in alignment with established standard operating procedures, ensuring customer satisfaction and the achievement of business objectives Act responsibly with work related resources to contribute to cost
Lets Write Africas Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionProvides advice on a specific range of products to a specific allocated market and
ER24 Contact Centre – Cell C 112 | Rivonia | South Africa Closing date: 25/06/2026 Number of positions: 1 Recruiter name: Silindokuhle Bawuti Reference number: 69462 Workplace Type: On-site Fixed Term Please note if you are an
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose ResponsibilitiesJOB PURPOSE Obtain and capture information from insured or designated
EXPERIENCE IN THE FINANCIAL SERVICES SECTOR IS ESSENTIAL Duties & Responsibilities Responsible for the planning, management and leading our call center team to obtain a better and improve service quality. Assist in establishing call center objectives, provide administrators
Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Get AI-powered advice on this job and more exclusive features.
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including
Mr Price in Durban is seeking a Call Centre Agent for New Accounts to efficiently handle customer inquiries and applications. You will confirm details, process applications, and ensure accurate records. Ideal candidates should have a year of call centre experience,
Job Summary: (not limited to) Answering or making calls related to vehicle on road breakdowns. Responding efficiently and accurately to calls received. Engaging in active listening, confirming, and clarifying information to ensure procedural activation of support staff. Constant
Minimum Requirements Matric Degree/Diploma in Data Analytics or related field Knowledge of R Language and Python 23 years experience in data analytics, coding, and big data Previous debt collection or call centre experience essential Experience on Excalibur System,
The Call Centre Manager will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving performance to meet organisational goals. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for delivering
Introduction Exhilarate is expanding and we are looking for experienced Call Centre Sales Agents who are serious about earning and growing. If you have a proven sales background in a call centre environment and are driven by commission, this is
About the role The Call Centre technology support engineer is responsible for designing, developing, testing, and maintaining software applications to support business operations and customer needs. This role involves collaborating with cross-functional teams, ensuring software quality, and optimizing