Key Purpose The outbound concierge consultant significantly enhances the member’s experience by promoting and facilitating the use of digital servicing assets. This is done by engaging with the designated members through the most appropriate channels. Key Outputs
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a
At Ten Group, our goal is simple: to become the most trusted service business in the world. We are the global market leader in lifestyle management and concierge services, delivering exceptional experiences through a combination of proprietary technology and
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match
Select how often (in days) to receive an alert: Outbound Concierge Consultant - Proactive Services - WCP Business Unit: Discovery Health Function: Call Center / Contact Center Key Purpose The outbound concierge consultant significantly enhances the member’s experience by
The Travel Corporation seeks a Contact Centre Agent in Johannesburg. In this role, youll manage inbound and outbound leads, guiding customers through their travel bookings while providing excellent service. Your responsibilities will include converting leads into bookings,
Join Our Team as a German‑Speaking Lifestyle Concierge! We are seeking a dedicated, professional German‑speaking Lifestyle Concierge to join our dynamic team in the realm of Luxury Lifestyle Management. In this role, you will be the go‑to person
A leading health and fitness company in South Africa is seeking a Service Ambassador to enhance member experiences across various club areas. Responsibilities include delivering exceptional customer service, engaging members through digital platforms, and promoting safety and cleanliness.
Duties: Oversee all front office operations including check-in, check-out, concierge, and butler services. Ensure every guest interaction reflects the luxury brand standards. Handle and resolve guest complaints, requests, and escalations swiftly and professionally. Monitor daily arrivals and departures,
Join Our Team as a Sales Consultant Reference: CPT -NI-1 Join a team of leading luxury travel advisors as they unveil the wonders of Africa to the world. Were seeking a Sales Consultant to join our
SUMMARY: We are seeking an experienced, passionate, and service-driven Concierge Manager to lead our Concierge and Guest Relations Team at a prestigious 5-star hotel. The successful candidate will be responsible for delivering exceptional guest experiences, managing concierge operations, and ensuring
Key Responsibilities Lead, mentor, and develop the Concierge Team to deliver world-class guest service. Ensure all guest requests, enquiries, and special arrangements are handled professionally and efficiently. Build and maintain strong relationships with local tourism providers, restaurants, transport
SUMMARY: Ultra Luxury Hotel opening in Sea Point is looking for a Guest Service Manager. The Guest Service Manager is the guardian of the guest experience . This role ensures every guest receives a warm, personalised , and
The Travel Group is seeking a Senior After-Hours Corporate Travel Consultant to deliver high-touch support and seamless travel solutions for VIP corporate clients. You will be responsible for responding to urgent client requests 24/7, managing end-to-end
A premium lifestyle services company is looking for a polished and highly organised Lifestyle Manager to join its Johannesburg-based team. This is a client-facing role suited to someone who is naturally service-driven, detail-oriented, and passionate about delivering seamless,