Key Purpose The outbound concierge consultant significantly enhances the member’s experience by promoting and facilitating the use of digital servicing assets. This is done by engaging with the designated members through the most appropriate channels. Key Outputs
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a
At Ten Group, our goal is simple: to become the most trusted service business in the world. We are the global market leader in lifestyle management and concierge services, delivering exceptional experiences through a combination of proprietary technology and
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match
Select how often (in days) to receive an alert: Outbound Concierge Consultant - Proactive Services - WCP Business Unit: Discovery Health Function: Call Center / Contact Center Key Purpose The outbound concierge consultant significantly enhances the member’s experience by
The Travel Corporation seeks a Contact Centre Agent in Johannesburg. In this role, youll manage inbound and outbound leads, guiding customers through their travel bookings while providing excellent service. Your responsibilities will include converting leads into bookings,
Join Our Team as a German‑Speaking Lifestyle Concierge! We are seeking a dedicated, professional German‑speaking Lifestyle Concierge to join our dynamic team in the realm of Luxury Lifestyle Management. In this role, you will be the go‑to person
A leading health and fitness company in South Africa is seeking a Service Ambassador to enhance member experiences across various club areas. Responsibilities include delivering exceptional customer service, engaging members through digital platforms, and promoting safety and cleanliness.
Key Responsibilities Lead, mentor, and develop the Concierge Team to deliver world-class guest service. Ensure all guest requests, enquiries, and special arrangements are handled professionally and efficiently. Build and maintain strong relationships with local tourism providers, restaurants, transport
THE ROLE - Assist guests with tours, activities, restaurant reservations, transfers, and travel arrangements. - Create personalised itineraries and recommendations. - Coordinate airport transfers, car hire, and local transport. - Handle travel desk bookings, amendments, and
SUMMARY: Ultra Luxury Hotel opening in Sea Point is looking for a Guest Service Manager. The Guest Service Manager is the guardian of the guest experience . This role ensures every guest receives a warm, personalised , and
Duties: Oversee all front office operations including check-in, check-out, concierge, and butler services. Ensure every guest interaction reflects the luxury brand standards. Handle and resolve guest complaints, requests, and escalations swiftly and professionally. Monitor daily arrivals and departures,
A premium lifestyle services company is looking for a polished and highly organised Lifestyle Manager to join its Johannesburg-based team. This is a client-facing role suited to someone who is naturally service-driven, detail-oriented, and passionate about delivering seamless,
Lead White-Glove IT Service Delivery in a Global Law Firm Our client, a prestigious global law firm based in Sandton, is seeking an experienced IT Customer Services Manager to lead and elevate the firm’s IT customer experience across
Join a Global Law Firm at the Heart of IT Service Delivery Our client, a prestigious global law firm, is seeking a highly professional and customer-focused Service Desk Analyst to join its Information Technology team in Johannesburg. This