Join Us Since its establishment in 2020, Infinity Services Partner Company, a Managed Services Business wholly owned by Vodacom, has delivered expert-level solutions to our clients and their end customers. Our core purpose is to ensure
Lets Write Africas Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThe AI Personalisation Product Lead is the technical product owner for Old Mutual’s AI-driven
Meet Ozow Ozow is a leading fintech company thats redefining digital payments in South Africa and beyond. Were dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including
Technical Project Manager (Customer Onboarding & Small Projects) Lead Customer Success. Drive Technical Delivery. Make Every Project Count. Do you thrive on bringing structure to complexity? Are you passionate about delivering exceptional customer experiences while keeping
Purpose of the Role The Continuous Improvement & Progress Specialist is responsible for driving operational excellence and sustained customer experience improvement across all Takealot Group support functions — Takealot.com, MrD (Mr Delivery), and Takealot Marketplace. The
About Keen At Keen, we dont just deliver services — we embed ourselves into the heart of our clients businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including
Purpose of the Role The company vision, values and culture are understood, communicated and positively promoted. Be an inspiring leader who can build high morale for all Customer Service Managers, Customer Service Team Leaders and Representatives
. Purpose of the role Lead the strategic design and delivery of customer service learning and training programs across the contact centre operations, with a focus on performance-driven learning solutions, structured training interventions, and measurable skill
Job Mission / Objective Provide professional, high-quality customer service telephonically, ensuring seamless support outside of standard business hours. Assist customers with banking services, digital platforms, and urgent queries while consistently delivering exceptional service that exceeds expectations
Job Mission / Objective Provide professional, high-quality customer service telephonically, ensuring seamless support outside of standard business hours. Lead by example in assisting customers with banking services, digital platforms, and urgent queries while supporting team performance
The Customer Experience Manager is responsible for driving customer experience performance and transformation across multiple client accounts. This role provides strategic leadership and oversight of customer experience initiatives, customer resolution programs, service recovery strategies, and continuous
A dynamic tech company in Cape Town seeks a Client Support Specialist to enhance client experience through effective communication and problem resolution. The role involves handling support queries, maintaining documentation, and ensuring client satisfaction. Ideal candidates
Job Purpose The purpose of a Key Account Manager is to oversee and ensure smooth service operations, process optimization, and technical support for supply chain solutions, ensuring effective and efficient service delivery. Strategic Imperatives This role
What the service manager will lead: Field technical services: Daily control of technicians, call allocation, productivity, work quality, repeat calls, vehicle usage, overtime and regional coverage. Service Controllers and Dispatch Ensure calls are logged, prioritised, dispatched
Job Description Join Intelligent Technical Solutions, a dynamic and growing company, as our Remote System Administrator. Were looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, youll be
Job Purpose The purpose of a Key Account Manager is to oversee and ensure smooth service operations, process optimization, and technical support for supply chain solutions, ensuring effective and efficient service delivery. Strategic Imperatives This role
JOB TITLE: Project Manager MAIN PURPOSE OF THE JOB: The role of a Project Manager is to lead a multi-disciplinary team of customers, category specialists & supply partners through project life cycles by consulting, planning, budgeting
Compensation: ZAR 35,000 - ZAR 60,000 - monthly Company Description The Call Centre Manager is responsible for the overall leadership, performance, and strategic management of the MSXI Contact Centre. The role ensures the delivery of exceptional