Provide daily direction and communication to team members to ensure helpdesk tickets are answered in timeously, and efficient manner. Assist the team in resolving complaints and escalations from end users and management. Administer customer service duties such as quality
BET Software is seeking an IT Helpdesk Team Leader in Durban to drive daily operations, coordinate escalation handling, and improve ticket resolution efficiency. You will lead a skilled support squad, conduct scrum meetings, and ensure adherence to service
Overview Ensuring that Teleperformance IT support procedures are followed. 1st line IT support, answering helpdesk calls and allocating resources. Supporting Windows 10 endpoints and Microsoft Office 365. Laptop maintenance, OS imaging & rebuilding. Deploying Anti-virus software to
Overview Ensuring that Teleperformance IT support procedures are followed. 1st line IT support, answering helpdesk calls and allocating resources. Supporting Windows 10 endpoints and Microsoft Office 365. Laptop maintenance, OS imaging & rebuilding. Deploying Anti-virus software to
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX),
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX),
About Sybrin: Sybrin is a leading IT software development company specialising in innovative solutions tailored to meet the evolving needs of businesses across various sectors. Our mission is to empower businesses with cutting-edge technology solutions that
Takealot.com, South Africas leading online retailer, is looking for a highly talented Facilities Intern to join our team in Cape Town central Office We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people
Job Description: The Centralized Services Engineer I (Senior Systems Engineer – MSP Automation) plays a pivotal role within ITS by ensuring seamless operation, optimization, and advancement of both internal and client-facing IT environments. This position requires
Who are we? SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to IT companies around the globe for the past 15 years. We have 1500+ people in our international
We Go Places! How about you? Immediate Superior: P2P Helpdesk Team Leader Location: Stellenboch, Western Cape Function: Finance Sub Function: Financial Shared Services Type of Contract: Permanent Reference Number: 164280 Closing Date: 6 Sept 2026 The P2P Admin
Duties and Responsibilities: Team Leadership and Management: Lead, mentor, and develop the help desk team to ensure high levels of performance and morale. Set clear expectations and KPIs for help desk staff, holding them accountable for the daily
The Opportunity Ready to level up your IT career? We’re on the hunt for a driven, customer-obsessed Level 3 IT Support Engineer to join our fast-growing team supporting a UK-based Managed Service Provider. This isn’t your average
Click Learning is tackling South Africa’s education crisis with smart, scalable solutions that make a real difference. We deliver interactive online programmes that boost literacy, numeracy, and digital skills for primary school learners in under-resourced communities.
ATS Client in South Africas Gauteng is seeking an IT Systems and Helpdesk Manager to oversee system infrastructure, server management, and connectivity, with an emphasis on reliability and ISO compliance. You will troubleshoot databases, support sales and
UP Professional and Support DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES HELPDESK AGENT (IT) PEROMNES POST LEVEL 9 In pursuit of the ideals of excellence and diversity, the University of Pretoria wishes to invite applications for the following vacancy.
Senior IT Support pro? Lead escalations, automation, and infrastructure in a fast‑paced environment. Join a dynamic IT operations environment where you will act as a senior escalation point, ensuring reliability, security, and efficiency across systems and
Uptime Solutions Ltd is seeking a Senior L2 Helpdesk Engineer to provide advanced technical support to end-users in a remote capacity. The role requires diagnosing complex issues, ensuring smooth IT operations, and collaborating with team members for service
Our client has an opportunity available for a Condeco Technical Team Leader based in Johannesburg. Requirements Nation Diploma in Information Technology or related. Bachelor’s degree in Information Technology. Matric Valid South African driver’s license. MCITP Knowledge of
The Product (Helpdesk) Specialist is the frontline of customer interaction, combining support, troubleshooting and insight generation to improve the product. Acting as a bridge between customers and product teams, the role translates real user experiences, challenges and pain