Description This is a dual role that combines the responsibilities of a Field Service Technician (FST) and an On‑Site Resource. The position requires occasional callouts to various client sites to perform installations, configurations, and technical support,
Key Responsibilities Responding to calls logged by clients Providing remote/telephonic support Scheduling site visits within a clients Service Level Agreement Mean-Time-to-Respond time Resolving an issue within a clients Service Level Agreement Mean-Time-To-repair time Understanding each clients
Our client in the Telecoms Industry is looking to hire a UC Field Service Technician & Programmer. Duties and Responsibilities Responding to calls logged by clients Providing remote/telephonic support Scheduling site visits within a clients Service
Key responsibilities Responding to calls logged by clients Providing remote/telephonic support Scheduling site visits within a clients Service Level Agreement Mean-Time-To-Respond time Resolving an issue within a clients Service Level Agreement Mean-Time-To-Repair time Understanding each clients
Job Title Field Service Technician /On-Site Resource (Western Cape) Description This is a dual role that combines the responsibilities of a Field Service Technician (FST) and an On-Site Resource. The position requires occasional callouts to various