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A leading recruitment agency in Pretoria is seeking an experienced Audio-Visual Technician to provide remote support, manage client calls, and troubleshoot technical issues. The ideal candidate will have a Matric, at least 2-4 years of audio-visual
Key Responsibilities Responding to calls logged by clients Providing remote/telephonic support Scheduling site visits within a clients Service Level Agreement Mean-Time-to-Respond time Resolving an issue within a clients Service Level Agreement Mean-Time-To-repair time Understanding each clients
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