Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Overview Ensuring that Teleperformance IT support procedures are followed. 1st line IT support, answering helpdesk calls and allocating resources. Supporting Windows 10 endpoints and Microsoft Office 365. Laptop maintenance, OS imaging & rebuilding. Deploying Anti-virus software
Overview Ensuring that Teleperformance IT support procedures are followed. 1st line IT support, answering helpdesk calls and allocating resources. Supporting Windows 10 endpoints and Microsoft Office 365. Laptop maintenance, OS imaging & rebuilding. Deploying Anti-virus software
A leading recruitment firm is searching for an Avaya Engineer in Cape Town, South Africa. This role involves providing IT technical support across the organization, building relationships with teams, and managing multiple projects under pressure. Ideal candidates
A leading recruitment firm is seeking an experienced Avaya Engineer (L3) in Johannesburg, South Africa. The role involves providing IT technical support to ensure teams have access to their devices and data globally. Candidates should have 6-8
As an Avaya Engineer, you\ll be responsible for the information technology (IT) support of our business. You will provide IT technical support to all teams within the organisation and ensure that they have access to their devices
Overview As an Avaya Engineer (L3), you will be responsible for the information technology (IT) support of our business. You will provide IT technical support to all teams within the organisation and ensure that they have access
Are you looking for a new challenge? Are you tired of working long hours and feeling like you are not making an impact? We believe this Avaya Engineer role was created for you! As an Avaya Engineer, youll
A Call Center Team Leader drives team performance by coaching agents, monitoring KPIs (CSAT, AHT, SLA), and resolving escalated issues to ensure high-quality customer service. They are responsible for motivating staff, conducting performance reviews, managing schedules,
Job Role Business Leader-Leadership and Management Experience (In Years) 9-12 Job Location Cape Town Responsibilities Manage the WFM Team Ensures that Accounts that supports meet SLAs Acts as back up to the WFM VP Provide effective
Overview Ensuring that Teleperformance IT support procedures are followed. 1st line IT support, answering helpdesk calls and allocating resources. Supporting Windows 10 endpoints and Microsoft Office 365. Laptop maintenance, OS imaging & rebuilding. Deploying anti‑virus software
Reference: CPT -CB-1 We require a Field Service Technician with audio visual experience and solid experience with the programming of Crestron and Extron control systems. Duties & Responsibilities Remote and telephonic support to clients Site visits
Job Title Data Scientist (Pipeline) Job Purpose You will provide high level strategic and tactical insight to identify, prioritise, and drive improvement initiatives. Delivering innovative solutions for the business by surfacing underlying opportunities, highlighting factual data
Key Responsibilities Responding to calls logged by clients Providing remote/telephonic support Scheduling site visits within a clients Service Level Agreement Mean-Time-to-Respond time Resolving an issue within a clients Service Level Agreement Mean-Time-To-repair time Understanding each clients
Field Service Technician Reference: CPT -CB-1 We require a Field Service Technician with audio visual experience and solid experience with the programming of Crestron and Extron control systems. Duties & Responsibilities Remote and telephonic support to
Overview Ensuring that Teleperformance IT support procedures are followed. 1st line IT support, answering helpdesk calls and allocating resources. Supporting Windows 10 endpoints and Microsoft Office 365. Laptop maintenance, OS imaging & rebuilding. Deploying Anti-virus software
Job Role Business Leader-Leadership and Management Experience (In Years) 9-12 Job Location Cape Town Responsibilities Manage the WFM Team Ensures that Accounts that supports meet SLAs Acts as back up to the WFM VP Provide effective
About the Company Our client is one of the most prominent household names in banking. They are digitally advanced and continue to innovate and pioneer mobile-first and customer-centric solutions for Africa. About Deka Minas: Deka Minas
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