WFO Consultant Department: Delivery Employment Type: Full Time Location: Cape Town Reporting To: Davie Erskine DescriptionAct as consultative lead in Sabio WFO deployments – providing functional system expertise which supports the operational goals of our customers,
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including
Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. A position is available at Santam Broker Solutions: Operations – Shared Services for
Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. A position is available at Santam Broker Solutions: Operations – Shared Services for
Dataquest (UK) Ltd is a leading Managed Service Provider, including IT, Cloud, Managed Print and Telecoms Solutions & UC. The company is based in the heart of the City of London, close to multiple transportation hubs
Overview Ensuring that Teleperformance IT support procedures are followed. 1st line IT support, answering helpdesk calls and allocating resources. Supporting Windows 10 endpoints and Microsoft Office 365. Laptop maintenance, OS imaging & rebuilding. Deploying Anti-virus software
Responsibilities Customer Relationships Development Make calls by telephone to customers to offer new products to existing client Base. Customer Needs Clarification Interview the customer, following a complex multi-level sales script, to clarify the customers requirements. Or
Job Title Reference: HC -Moipo-1 Job Title - Senior Core Voice EngineerEmployment Type - Full TimeJob Purpose Were seeking a Senior Core Voice Engineer to join our team at a Technical Communication Client, known for its
Description This is a dual role that combines the responsibilities of a Field Service Technician (FST) and an On‑Site Resource. The position requires occasional callouts to various client sites to perform installations, configurations, and technical support,
Overview Job Overview We are looking for an experienced Business Intelligence Analyst II to join our Central Business Insights team. This individual will be responsible for developing and presenting actionable business intelligence insights using Power BI/SQL
Please note that this position is based in The Middle East (Qatar). Flights, Visa, Accommodation and Additional benefits apply. Job description Senior Infrastructure Engineer is responsible for maintaining the safety and security of the organizations systems
AI Solutions Specialist Department: Pre Sales Employment Type: Full Time Location: Cape Town Overview At Sabio Group, were dedicated to fostering an environment where employees thrive. Since 1998, weve built a dynamic culture that is challenging
About the Company Our client is one of the most prominent household names in banking. They are digitally advanced and continue to innovate and pioneer mobile-first and customer-centric solutions for Africa. About Deka Minas: Deka Minas
Key Responsibilities Responding to calls logged by clients Providing remote/telephonic support Scheduling site visits within a clients Service Level Agreement Mean-Time-to-Respond time Resolving an issue within a clients Service Level Agreement Mean-Time-To-repair time Understanding each clients
Our client in the Telecoms Industry is looking to hire a UC Field Service Technician & Programmer. Duties and Responsibilities Responding to calls logged by clients Providing remote/telephonic support Scheduling site visits within a clients Service
We are looking for a skilled Predictive Dialler Specialist to manage and optimize outbound and inbound dialling campaigns for a leading banking client . This role is critical in improving contact efficiency, campaign performance, and agent
Job Summary We are seeking a skilled VICIdial Dialler Operator to manage the day-to-day administration and monitoring of our workload distribution system. The role focuses on dialler operations, including campaign creation, list management, reporting, and real-time
SUMMARY: Experienced VICIdial Dialler Operator responsible for managing and optimising dialler campaigns, monitoring real-time performance, and analysing data to improve contact centre efficiency and KPI achievement. POSITION INFO: Job Summary We are seeking a skilled VICIdial
Job title Data Scientist (Pipeline) Job Description A Data Scientist will often work as part of a multidisciplinary team, using data and analytics to inform and achieve organisational goals, exploring existing and new data using a
Job Title: Account Manager (Sales) - Public & Municipalities, Agencies and Parastatals (Pretoria) Key Responsibilities Market the Company, its Products, Solutions, and continuously improve the Clients perception of the Company The Account Manager must have a