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A recruitment agency is seeking an experienced Audio-Visual Technician in Gauteng, South Africa. The role involves responding to client requests, providing support, and performing installations. Candidates should have a minimum of 2-4 years of audio-visual experience
Key Responsibilities Responding to calls logged by clients Providing remote/telephonic support Scheduling site visits within a clients Service Level Agreement Mean-Time-to-Respond time Resolving an issue within a clients Service Level Agreement Mean-Time-To-repair time Understanding each clients