About Reflex Established in 2000 in South Africa, Reflex has evolved from modest origins to become a distinguished provider of Information and Communication Technology (ICT) solutions. We specialise in delivering innovative ICT solutions across various industries,
We are seeking a detail-oriented and technically strong Client Onboarding Engineer (MSP) to support the conversion of clients from legacy managed service plans to new, standardized service offerings. This role involves both documentation enhancements and tool
Qualifications Tertiary qualification in Computer Science and/or Information Systems and/or Information Technology and/or a related technical certification in an IT field Minimum of 3 years experience as a Desktop Technician Good written and verbal communication skills
Deepdesk is an AI platform delivering real-time agent-assist solutions for customer support across chat, email, and voice channels. Using natural language processing (NLP), machine learning, and large language models (LLMs), Deepdesk extracts knowledge from multiple enterprise systems