Job Description: The Centralized Services Engineer I (Senior Systems Engineer – MSP Automation) plays a pivotal role within ITS by ensuring seamless operation, optimization, and advancement of both internal and client-facing IT environments. This position requires
We’re looking for a proactive, customer-focused First Line Application Support Consultant to join our South Africa-based application support team. In this role, you’ll be the first point of contact for software support queries from our customers,
Vector Logistics Business Analyst HR And Modern Worker Permanent Midrand About us: Going Beyond is in our DNA. It’s what makes us see opportunities in your supply chain where others see challenges. We provide solutions, where
Duties and Responsibilities: Team Leadership and Management: Lead, mentor, and develop the help desk team to ensure high levels of performance and morale. Set clear expectations and KPIs for help desk staff, holding them accountable for
Click Learning is tackling South Africa’s education crisis with smart, scalable solutions that make a real difference. We deliver interactive online programmes that boost literacy, numeracy, and digital skills for primary school learners in under-resourced communities.
Reference: JHB -TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer Service Receive calls from senior customer engineer/help desk. Verify/identify problems with help desk. Contact users to get clarity on problems and troubleshoot.
Provide daily direction and communication to team members to ensure helpdesk tickets are answered in timeously, and efficient manner. Assist the team in resolving complaints and escalations from end users and management. Administer customer service duties such
A recruitment agency seeks an IT Support Technician to provide first-level support for hardware and software issues. This role involves logging support calls, resolving incidents, and delivering exceptional customer service. Candidates should have a Matric certificate, A+
Job Overview To receive, log, assign, track, manage and report on all companys Support Desk tickets received. These tickets will include End User Support and Environment Support to monitor and report on backups and available server
This is a customer-focused position within a fast-paced Managed Service Provider (MSP) environment. The successful candidate will be responsible for delivering high-quality Level 3 technical support while assisting the project team with onboarding, migrations, upgrades, and
Job category: Admin, Office Support and Services Location: Roodepoort Contract: Permanent Business Unit: Constantia Kloof Remuneration: R 367,633.00 EE position: No Introduction Performs and administers the first line support on the Service Management System (Service Desk)
Job Description Key skills / attributes / position-specific competencies Knowledge of Microsoft Desktop and server applications. Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). Excellent written and verbal communication skills – especially in
Duties and Responsibilities: Team Leadership and Management: Lead, mentor, and develop the help desk team to ensure high levels of performance and morale. Set clear expectations and KPIs for help desk staff, holding them accountable for
Overview An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role will be based in Woodstock, Cape Town and will report to the Helpdesk Supervisor. Responsibilities To receive incoming calls to the
WNS, part of Capgemini, seeks an Insurance Customer Service Adviser in Cape Town. You will handle inbound calls, assist with policy queries, renewals, and billing questions, delivering friendly, accurate service across channels. The role requires at least
Simple IT Concepts T/A Outsource ZA seeks a talented Remote Helpdesk Technician to support clients as the first line of IT assistance. You will troubleshoot across operating systems, networking, and business applications, maintaining a customer-first mindset. Work
ENVIRONMENT: A dynamic Cape Town based IT company providing systems development, consulting and project management require a Desktop Support / Helpdesk (Level 1) person to join their team. A valid drivers and reliable vehicle is required as
Click Learning is tackling South Africa’s education crisis with smart, scalable solutions that make a real difference. We deliver interactive online programmes that boost literacy, numeracy, and digital skills for primary school learners in under-resourced communities.
ENVIRONMENT: A dynamic Cape Town based IT company providing systems development, consulting and project management require a Desktop Support / Helpdesk (Level 1) person to join their team. A valid drivers and reliable vehicle is required as
Job Description ROLE PROFILE Job Title: Support Call Centre Agent (Technical) Reports to: The Technical Manager Department: Support Selling Location: Durban PURPOSE OF THE ROLE The Support Call Centre Agent is responsible for providing first-line technical and customer