POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Bonvoy information. Ensure rates match market codes, document
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features
JOB SUMMARY Primary focus on Guest interaction, provide excellent Customer Service and maintain the quality and standards of the Westin Cape Town and in accordance with Marriott International Hotels standards, policies and procedures CANDIDATE PROFILE Education and
POSITION SUMMARY Function Are you ready to grow your dream career! Join our amazing team and help deliver unforgettable cuisines and create memorable experiences. We are recruiting for a fun, energetic, innovative and enthusiastic Guest Experience Expert
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all
GC SOLAR in Cape Town is seeking a Senior Guest Relations Officer to enhance guest experiences and service delivery. This role involves managing guest relations, supervising housekeeping, and handling reservations and financial tasks in a luxury setting. Candidates should have 4-6
Guest Relations Officer (Seasonal/Part-time) Cape Town, South Africa | Posted on 20/04/2026 Salary Will be discussed during interview City Cape Town Province Western Cape Country South Africa Postal Code 7625 Job Description Our Cape Joy team is looking
Pezula Nature Retreat is seeking an experienced Senior Reservations Consultant to enhance their Travel Support team in Knysna. In this role, youll manage reservations and guest communications while supporting the companys revenue growth. The ideal candidate should
Delaire Graff Lodges & Spa in Stellenbosch seeks a Duty Manager to ensure a seamless guest journey from arrival to departure, in line with all policies. You will lead guest relations, monitor frontline staff, compile rosters, and set up
Guest Relations & Brand Ambassador Established Hospitality Venue | Southern Suburbs, Cape Town An established hospitality venue is looking for a confident, well‑presented hospitality professional to become the face of the business. This is a guest relations and brand ambassador
The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO
Company Description Radisson Hotel Group is one of the worlds largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and
POSITION SUMMARY Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and
POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs.