POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to
JOB SUMMARY The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range
Market Floor Manager Location: Cape Town Department: Operations Reporting to: Assistant General Manager Time Out Market is a global food and cultural market leveraging the editorial curation of Time Out Media to bring the best of the city
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Bonvoy information. Ensure rates match market codes, document
JOB SUMMARY Manages all maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation.
An opportunity has become available to lead the pre-opening and ongoing operations of a new premium, high-energy restaurant opening in a key location at the V&A Waterfront in Cape Town. Backed by an international lifestyle-hospitality group,
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range
JOB SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling
We are looking for a highly organised, guest-obsessed Senior Reservations Manager to own the reservations function for a new premium dining destination opening at the V&A Waterfront in Cape Town. The venue is part of an established international
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document
The Guest Relations Officer is responsible for the supervision and control of all guest services and administration of all Guest Service-related tasks, including maximising and growing production and utilisation in terms of accommodation revenues, conference revenues and Food and Beverage
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality.
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality.
REQUIREMENTS: - Hotel Management Diploma, Certificate or equivalent hospitality qualification - Minimum 23 years experience in a 5-star luxury lodge or boutique hotel - Experience in guest relations, hosting or front-of-house - Exceptional interpersonal and verbal communication skills
About the Role Our client is seeking a dynamic and experienced Remote Guest Relations Manager to spearhead exceptional customer service initiatives within their online hospitality platform. This crucial role involves overseeing all aspects of guest interactions, ensuring satisfaction, and fostering
REQUIREMENTS: - Hotel Management Diploma, Certificate or equivalent hospitality qualification - Minimum 23 years experience in a 5-star luxury lodge or boutique hotel - Experience in guest relations, hosting or front-of-house - Exceptional interpersonal and verbal communication skills
POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning