Overview The Real-Time Analyst (RTA) is responsible for managing and monitoring real-time resource allocation in our contact center to meet forecasted call volumes while ensuring service level goals and efficiency targets. This role involves live monitoring,
Overview As a Workforce Management (WFM) Manager, your primary responsibility is to ensure the efficient and effective management of accounts and its workforce. This includes overseeing Planning, Real Time Management and Management information resource and processes,
Job DescriptionTo provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and
Job DescriptionTo deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align with
ENVIRONMENT: PLAY a pivotal role in designing and implementing operational efficiencies within the logistics framework of a PE-based global Logistics Operation seeking its next Logistics Process Engineer. You will provide crucial management support by analysing existing
Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy
Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy
Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy
Job Description To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align
Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy
Job Description To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align
Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy
Overview We are looking for a seasoned Recruitment Consultant with a minimum of 5 years’ experience working experience gained from within the recruitment sector. The successful Candidate will be responsible for full life cycle recruiting for
Social Media PPC Specialist The primary responsibility of the Social Media PPC Specialist is to develop and execute social media strategies for our clients, aimed at enhancing their online visibility and boosting lead generation. This role
We are looking for a Family Office Accountant/Financial Controller to drive financial excellence, ensure compliance, and enhance our reporting and automation capabilities. This role is ideal for someone who thrives in a dynamic and diverse environment.
Qualifications Masters degree in Software Engineering, Data Engineering, Computer Science or related field 5 years of relevant work experience Strong Scala and Python background Experience with Apache Spark and/or Ray Knowledge of AWS, GCP, Azure, or
Manufacturing Superintendent Designate Lead a key line of the business to deliver results defined by the compelling business need of the site. Manage safety, quality, cost, delivery, sustainability, and morale targets, breaking down section targets into
Closing Date 2026/08/02 Reference Number KFM -2 Job Title Operating Officer - Retail Job Type Permanent Business Unit Spec-Savers South Africa Department Operations Number of Positions 1 Location - Town / City Port Elizabeth Location -
INTERNAL VACANCY – HR Administrator The company is looking for a competent and motivated person who can ensure that all HR administrative work relating to BORBET SA and its employees are carried out efficiently and effectively.
Mid-Level Developer Our global client is seeking an experienced Mid-Level Developer to join the Port Elizabeth team. Responsibilities Design, develop, test, and implement software solutions. Write and implement quality and high-performing code. Work with the product