KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by
Job Description Role Overview The Group Manager – WFM is responsible for leading workforce planning, scheduling, and real-time operations for inbound contact center functions. This role ensures optimal staffing, cost efficiency, and service level achievement through data‑driven
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Key Responsibilities Translate forecasts, contact volumes, arrival patterns and Average Handle Time trends into effective workforce plans. Develop daily, weekly, fortnightly and monthly schedules and rosters. Ensure staffing levels are aligned with forecasted demand and operational requirements.
Job Role Business Leader-Leadership and Management Experience (In Years) 9-12 Job Location Cape Town Responsibilities Manage the WFM Team Ensures that Accounts that supports meet SLAs Acts as back up to the WFM VP Provide effective
Job Role Business Leader-Leadership and Management Experience (In Years) 9-12 Job Location Cape Town Responsibilities Manage the WFM Team Ensures that Accounts that supports meet SLAs Acts as back up to the WFM VP Provide effective
Cape Town Based | Scale-Up | 3 month contract | Jem X | Hiring Manager: Rob Gardner Jem is on the hunt for Applied AI Interns based in Cape Town. Most graduate roles put you in
Conservation International protects nature for the benefit of humanity. Through science, policy, fieldwork, and finance, we spotlight and secure the most important places in nature for the climate, biodiversity, and for people. With offices in 30
Description Provides comprehensive administrative support to the account by coordinating with internal departments such as Customer Experience, Learning Services, Human Resources, and Workforce. Ensures timely resolution of administrative concerns and inquiries through accurate collection and communication of
Core Support Technician (Position located in Cape Town, South Africa) Cape Town, South Africa Know Be4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, Know Be4 is