Isilumko Staffing is looking for an experienced Predictive Dialler Administrator to manage outbound and inbound calling campaigns for a banking client. This role is focused on improving contact efficiency and ensuring strict compliance with banking regulations, data
CCaaS Voice Manager – Responsible for managing and supporting cloud contact center and voice platforms, ensuring service availability, operational excellence, and successful delivery of telephony and dialer experience solutions. The role oversees CCaaS operations, voice infrastructure, vendor
We are seeking an experienced Predictive Dialler Administrator to manage and optimize outbound and inbound calling campaigns for a banking client. The role focuses on improving contact efficiency and agent productivity while ensuring strict compliance with banking
We are seeking an experienced Predictive Dialler Administrator to manage and optimize outbound and inbound calling campaigns for a banking client. The role focuses on improving contact efficiency and agent productivity while ensuring strict compliance with banking
Job Overview We are seeking a highly motivated and experienced LiveVox Dialer Administrator to manage, support, and optimize dialer operations within a fast-paced U.S. debt collections contact center environment. The successful candidate will be responsible for ensuring dialer efficiency,
ENVIRONMENT: An Investment company based in Cape Town is searching for a dynamic and driven Senior Call Centre AI Engineer to join their growing team. In this hands-on role, youll work with technologies such as AI
Were on the hunt for a Sales Intelligence & Lead Operations Manager. Are you passionate about using data, operational insight, and commercial thinking to drive sales performance? Do you thrive in high-volume outbound environments where lead
Qualifications 5+ years of software or AI engineering experience, with at least 2 years focused on conversational AI or contact centre technology. Proven track record of designing and deploying voice AI or chatbot systems in production
ENVIRONMENT: Proudly positioned as South Africa’s #1 Investment company, our client is searching for dynamic and driven Senior Call Centre AI Engineer to join their growing team in Durbanville, Cape Town. In this hands-on role, youll
Experience & Qualifications Matric or NQF Level 4 Equivalent required. National Diploma or Bachelor’s degree in Information Technology, Business Management, Project Management, or related field (NQF Level 6–7) - preferred. 3–5 years of experience in dialler