Overview The Director of Quality is responsible for leading and executing the quality strategy across a key global account within the BFSI (Banking, Financial Services, and Insurance) sector. This role will span multiple geographies EG. UK, South Africa,
Job Title:Training and Quality Manager Job Description Training and Quality Manager – Financial Services At Concentrix, we’re looking for an experienced and driven Training and Quality Manager to support a financial services client in delivering exceptional customer experiences, operational
This position is part of the Thales AEC succession planning process. The successful applicant will join the company as soon as possible and work alongside the current QA Manager. Official ownership will take place by no
Why Join The Nawiri Group? This role offers the opportunity to help shape the future of performance marketing across some of Africas leading luxury travel brands. Youll work across international markets, contribute to strategic growth initiatives and
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
The candidate will lead the Quality Excellence Insurance for our Australian vertical, interfacing with colleagues across all levels; ensure implementation of quality management framework for each client part of UK P&C areas and have quality control and assurance related
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide.
Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up
JOB SUMMARY The Quality and Learning & Development Manager is responsible for leading the propertys quality assurance and learning strategy to drive exceptional guest experiences, employee engagement, and operational excellence. The role implements and oversees quality assurance processes, ensuring
If running paid campaigns across a bunch of platforms is your happy place, and you think as much about the journey as the click, this could be a good fit. Youre in Google Ads in the
Teleperformance is seeking an Operations Assistant Manager in Cape Town, South Africa, responsible for enhancing campaign quality standards and managing operational performance. Ideal candidates will possess 2-4 years of contact center management experience and demonstrate strong leadership and
Teleperformance is seeking an Operations Assistant Manager in Cape Town. The successful candidate will be responsible for monitoring and improving Quality standards while leading a team of team leaders. Key responsibilities include analyzing Service Level agreements, reviewing
Call Force is seeking a Tech Support Team Leader to guide a professional team of technical support agents for Vodacom FTTH in Cape Town CBD. The role focuses on improving operational efficiencies, managing performance targets, and enhancing
Teleperformance is seeking an Operations Manager in Cape Town to support campaign growth by monitoring quality standards and ensuring effective team management. The ideal candidate will have 2-3 years of experience in a contact centre environment, proven
INFRASTRUCTURE ENGINEER Cape Town Hybrid working (On-site Tuesday and Thursday) Based on the Cape Town beachfront – a breathtaking expanse of white sand and surf, against the backdrop of the world-famous Table Mountain is our newest
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to
Permanent position available with a considerable portfolio of works for the next 5+ years To build your career by assisting in the delivery of ‘leading edge’ engineering projects. To work with a vibrant, agile and multi-functional
Role Purpose: Ensure that efficient, customer-centric e-commerce solutions and digital processes are in place to drive online business growth and seamless shopping experiences. The role facilitates competitive digital operations by eliciting, analyzing, validating, and documenting business
Customer Support Consultant (Dutch Speaking) Department: Customer Support Location: Cape Town / Lisbon Contract Type: 6-Month FTC Permanent (CPT) / Permanent (LIS) Language Requirements: Dutch & English About RoomRaccoon: RoomRaccoon is a fast-growing hospitality SaaS company