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Teleperformance is seeking a qualified candidate for a call center management role in Cape Town. The candidate will be responsible for real-time management of call center resources to ensure service levels are met, analyzing performance data,
Teleperformance in Cape Town seeks an experienced individual for a workforce management role. Responsibilities include analyzing KPIs, managing call volumes, and ensuring real-time adherence to performance metrics. The ideal candidate should have BPO experience, a matric qualification,
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