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Key Responsibilities Attend to high volumes of calls, emails, and WhatsApp messages while efficiently managing customer queries, breakdowns, and service requests. Provide accurate guidance and support regarding commercial vehicle breakdowns, maintenance requirements, and service-related concerns. Utilise
Job Description: Customer Interaction & Relationship Management Greet customers courteously and identify their service requirements accurately. Listen carefully to customer complaints or vehicle issues and record them clearly on the job Provide professional advice on necessary
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