Overview The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quality standards on the campaign. Qualifications Qualifications and Experience 2/3 Years’
Overview The Real-Time Analyst (RTA) is responsible for managing and monitoring real-time resource allocation in our contact center to meet forecasted call volumes while ensuring service level goals and efficiency targets. This role involves live monitoring,
Overview Job Overview The Real-Time Analyst (RTA) is responsible for managing and monitoring real-time resource allocation in our contact center to meet forecasted call volumes while ensuring service level goals and efficiency targets. This role involves
Overview The Director of Quality is responsible for leading and executing the quality strategy across a key global account within the BFSI (Banking, Financial Services, and Insurance) sector. This role will span multiple geographies EG. UK,
Overview We are seeking a highly motivated and experienced WFM (Workforce Management) Assistant Manager to join our dynamic team. In this role, you will be responsible for managing and optimizing the day-to-day operations of the Workforce
The Telesales Agent will engage with potential and existing customers over the phone to promote and sell a range of insurance products. This role involves understanding customer needs, explaining policy features, and guiding customers through the
ISTA Personnel Solutions is a fast-growing Business Process Outsourcing (BPO) company that partners with leading U.S.-based businesses. We dont recruit on behalf of clients—we become an extension of their teams by providing dedicated remote staff across
Lets Write Africas Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Responsibilities Customer Service Carry out standard customer service activities and handle simple customer inquiries. Solutions
Lets Write Africas Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Responsibilities Customer Service Carry out standard customer service activities and handle simple customer inquiries. Solutions
Lets Write Africas Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Responsibilities Customer Service Carry out standard customer service activities and handle simple customer inquiries. Solutions
This is a 3 - month contract with our client in the banking sector. Accelerate Group Internal Audits strategic transformation into an AI-powered function. This hands-on specialist role designs, builds, and scales GenAI, agentic workflows, and
We are – the Rank Group. From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver. We employ
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best
About Us Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands.
takealot.com, a leading South African online retailer, is looking for a highly talented Finance Lead: Inventory & Stock Optimisation to join our Head Office in Cape Town. We are a young, dynamic, hyper-growth company looking for
Company Description SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600
Financial Planning Consultant Department: Financial Planning Employment Type: Full Time Location: Newcastle Description About Us Build something exceptional, with us. Our ambition is clear and openly bold. Armstrong Watson is on a journey to more than
Company Description We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories,
Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded. Stock Management: Ensure that stock is accurately
Company Description AECOM’s Enterprise Capabilities team is looking for a Professional Architect (Data Centre) to join our team in our South Africa offices. About Enterprise Capabilities Fundamental to our Think and Act Globally strategy and digital