Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),
Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Were on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry.
To lead the operationalisation and delivery of the big-picture strategy to create holistic client experiences, while synthesising multi-stakeholder input and providing mentorship to CX specialists. Assuming end-to-end ownership for all CX related aspects of specifically allocated channels (Branch, BSC,
Capitec in Stellenbosch seeks an experienced Client Experience Lead to drive client-centric transformation across the organisation, translating insights into practical improvements while influencing stakeholders across functions. You will lead journey mapping, service design, and Vo C initiatives, collaborating
Were on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: To see what life at Capitec is all
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more
Senior Project Manager Department: Operations Employment Type: Full Time Location: Cape Town Reporting To: Global Head of Professional Services Description At Sabio Group, were dedicated to fostering an environment where employees thrive. Since 1998, weve built
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),
About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (www.relx.com), a global provider of information-based analytics and decision tools for professional and
The opportunity Are you passionate about helping organisations grow with purpose and deliver real-world transformation? At EY, we work with clients to solve complex strategic challenges and turn ambition into action - from strategy to practical
About Us Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our
Structural Information Job number: 10031751 Job title: Executive: Customer Experience & Value Chain Transformation Job grade: M3 Group/ BU: Openserve Division: Openserve Span of control: 5-10 Reports to: Top Management Core Description The Executive: Customer Experience
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
When it comes to putting people first, were number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2026. Role Purpose/Business Unit: Function as consumer advocate to represent customer’s voice
A leading recruitment agency in Johannesburg is seeking a Client Experience Specialist/Manager to develop and lead customer experience frameworks. The role includes managing customer satisfaction, analyzing feedback, and ensuring operational targets are met. The ideal candidate should
A leading recruitment agency seeks a CX Analyst to improve customer experiences by defining product purpose and market position. You will research customer needs, collaborate with design teams, and support development processes. The ideal candidate has 5–8
An innovative firm is on the lookout for a talented UX/UI Design Lead to spearhead the design of user interfaces and enhance user experiences for digital products. This pivotal role involves collaborating with stakeholders and guiding a
Stryker in Cape Town seeks a Customer Experience Vendor Manager to lead vendor performance and operational excellence in customer experience operations. This dynamic leadership role involves collaboration with internal and external partners to enhance service quality and
Capitec Bank Ltd. in Stellenbosch is seeking an experienced leader to own the design, delivery, and improvement of client experiences across Fraud and AML journeys, combining service design, behavioural insight, and risk-aware CX. You will lead end-to-end CX for