Exl Jobs In South Africa - 37 Job Positions Available

In this role, youll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage.

Essential Functions Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement projects. Train / mentor personnel from other functions on

Rewards Lead: The Rewards & Benefits will lead the design, implementation, and management of all employee rewards programs, including compensation, benefits, and incentive plans. This role partners with Global Rewards and HR teams to ensure competitive,

The successful candidate will be working within the Collections Team. They will be responsible for making outbound calls and taking inbound collections calls. They will be dealing with a range of customers in arrears, from the

· Handling customer enquiries over the telephone, providing excellent service while ensuring compliance with internal processes and regulatory standards. · Applying empathy and emotional intelligence to connect with customers, especially those in difficult or stressful situations,

Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence to company policies and procedures

The AVP Rewards & Benefits will lead the design, implementation, and management of all employee rewards programs, including compensation, benefits, and incentive plans. This role partners with Global Rewards and HR teams to ensure competitive, equitable,

Document and assist in the resolution of customer complaints, escalating where necessary - ensure the complaints process is followed Produce and update procedural documentation to support new and amended services Undergo training to ensure you have

Responsible for managing the full cycle of the recruitment process, ensuring the comp attracts and hires the best talent. This role involves collaborating with hiring managers to define job requirements, sourcing candidates, conducting interviews, and ensuring

Responsibilities are not limited to the enclosed Supporting customers across the wider business. Provide world class customer service to both new and existing customers. Provide Sales support to customers. Continual learning of products/services. Promote and sell

Answers questions to providers related to Benefit Plans, Claims and related topics To communicate effectively for additional information as needed by providers Perform accurate data entry Perform eligibility and benefit verification Create effective, grammatically correct and

Key Responsibilities Responsibilities are not limited to the enclosed Interact with motor insurance customers through chat / telephony channel to address customer needs and queries Assist with customer policy change requests ensuring their needs are met

Own the complete IT Asset Management portfolio end-to-end, from procurement through deployment, operational lifecycle management, license/contract compliance, and final disposal. Manage both Hardware Asset Management (HAM) and Software Asset Management (SAM), including desktops, laptops, servers, network