LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX),
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX),
About Us The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us
Overview In a call center, the responsibility for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of
Overview In a call center, the responsibility for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of
We are looking for someone who: - is passionate about ensuring a customer’s experience is consistently satisfying - understands that excellent customer support is an advantage in a highly competitive market - can collaborate across multiple
Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate
About Us The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us
About the Company Join a dynamic, innovative team at the forefront of iPaaS technology, where your expertise will shape enterprise transformations and drive real business outcomes. Enjoy a collaborative culture in a Somerset West-headquartered company with
Overview You will be responsible for providing excellent customer service across Email & Live Chat contacts, as well as being responsible for reviewing, authenticating, and validating documents to ensure accuracy & compliance. You must be efficient, hard-working and
Customer Support Representative- English & German Department: Customer Experience Employment Type: Permanent Location: South Africa Description At Veriforce, we help companies in high‑risk industries keep their people, worksites, and supply chains safe and compliant. As a
Who we are Digi Cert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered Digi Cert ONE platform unifies PKI, DNS,
Mandatory Operational Note: This role requires 100% on-site attendance and is based permanently at our corporate campus in Umhlanga, South Africa. Work-from-home or split-week (hybrid) arrangements cannot be accommodated. Kickstart Your International Career! Join Our German-Speaking
Allocator is a data technology company that provides an intelligence platform for institutional investors (LPs) in private markets. We help pension funds, endowments, foundations, family offices, and fund-of-funds transform how they manage and analyse their alternative
ABOUT THE ROLE As a Hyperion Dev Mentor, you must be passionate not just about coding or technology, but also about education and introducing new learners to the power (and potential) of programming. You must feel
Overview Job Overview The Real-Time Analyst (RTA) is responsible for managing and monitoring real-time resource allocation in our contact center to meet forecasted call volumes while ensuring service level goals and efficiency targets. This role involves
Overview In a call center, the responsibility for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of
Mandatory Operational Note: This position requires 100% on-site attendance and is based permanently at our corporate campus in Umhlanga, South Africa. Remote work or split-week (hybrid) setups cannot be accommodated. Kickstart your international career! We are
Position Overview Cape Town, ZA. MCI is a leading technology‑enabled business services company providing customer experience, business process outsourcing, and cloud technology solutions. We are seeking a Bilingual Customer Service Representative fluent in English and Spanish
Overview In a call center, the responsibility for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of