Job Title Marketing & Communication Manager, South Africa Designation Manager Reporting To Sub-Regional Marketing and Business development Head – Southern Africa Function Marketing GJL 4 Location UPL Office in La Lucia (Kwazulu-Natal) or UPL Clayville offices
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that
About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that
WELCOME TO OLX Were building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. Its commerce that matters: safe, smart,
We are seeking a Senior Enterprise Architect (AI-Focused) to lead our enterprise AI strategy and drive the design of scalable, cloud-native AI solutions. This role will focus on agentic AI, multi-agent systems, RAG architectures, and enterprise AI integration
Are you passionate about using workforce planning and analytics to improve customer operations at scale? Do you enjoy partnering across teams to shape service delivery and operational strategy? About our Team LexisNexis Legal & Professional, which
About Us ClearRoute is an engineering consultancy bridging Quality Engineering, Cloud Platforms and Developer Experience. We help enterprises reliably bring high-impact digital products to market faster, cheaper, and safer, working with technology leaders facing complex business
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides
POSITION SUMMARY Process transient, group and event sales requests, changes, and cancellations received by phone, fax, or email. Identify guest, and client enquiry needs and determine appropriate room type, including group and catering blocks. Verify availability
The Quality Verification Agent is responsible for validating and auditing call centre agent interactions — particularly customer retention calls (retains) — to ensure adherence to compliance standards, internal policies, and customer experience benchmarks. The role ensures that all
About the job Inbound Customer Contact Centre Agent Smart, dependable, hardworking, motivated, passionate? Sound like you? Then we have an amazing opportunity for you a global company as a Customer Service Advisor. As a customer service advisor,
Minimum 5 years experience in corporate operations & information technology field. Microsoft certifications such as MCSE and any associate level network, virtualization, or storage certifications Expertise and extensive hands-on experience with installation, configuration and troubleshooting in
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we
POSITION OVERVIEW We’re looking for enthusiastic and motivated individuals to join our growing call center team as Sales Representatives. In this role, you’ll connect with potential and existing customers, promote products and services, and drive sales
About the job Outbound Customer Contact Centre Agent Smart, dependable, hardworking, motivated, passionate? Sound like you? Then we have an amazing opportunity for you a global companyas a Customer Service Advisor. As a customer service advisor, you
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing