We are looking for someone who: - is passionate about ensuring a customer’s experience is consistently satisfying - understands that excellent customer support is an advantage in a highly competitive market - can collaborate across multiple teams
Document and assist in the resolution of customer complaints, escalating where necessary - ensure the complaints process is followed Produce and update procedural documentation to support new and amended services Undergo training to ensure you have comprehensive
About Keen Keen builds high-performing CX and operational teams for fast-growing tech companies in the U.S. and Canada. Our teams support complex software platforms used by businesses around the world. This is not a traditional call centre
Description We are seeking a Bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels. This is a
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading
Impact Clients is a fast-growing coaching and AI education company supporting thousands of members across multiple products. Were hiring a Client Support Specialist to own our email/ticket support desk, the first point of contact for every client question,
At Klipboard weve introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the
At Klipboard weve introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the
About Keen At Keen, we dont just deliver services we embed ourselves into the heart of our clients businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands.
About Keen Keen builds high-performing CX and operational teams for fast-growing tech companies in the U.S. and Canada. Our teams support complex software platforms used by businesses around the world. This is not a traditional call centre
About Keen Keen builds high-performing CX and operational teams for fast-growing tech companies in the U.S. and Canada. Our teams support complex software platforms used by businesses around the world. This is not a traditional call centre
PURPOSE OF THE ROLE Summary To acquire an in-depth knowledge of Company Products in order to effectively provide customer support and training over the telephone or on site to evaluate each problem to identity and initiate changes
WHO WE ARE AT BASH We are a team of leaders, bold thinkers and friends, and we’re on a mission to create remarkable omni-channel experiences for our customers. We believe that by being Bold, Accountable, Simple
About Eucalyptus Were on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. Were here to build better long-term care. Eucalyptus is now
At xneelo, it starts with purpose. We’re business enablers offering a hosting service for our customers to create and transact online. We spend each day working hard to retain the trust of our customers. Inspired by
Teleperformance is seeking candidates for roles that require flexibility in Voice/Chat & Email operations. Applicants must possess a Matric or equivalent qualification. Given the nature of the company, candidates will undergo credit and criminal checks. Employment conditions
Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Data Principal Engineer to join our team based in Cape Town. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us,
Overview In a call center, the responsibility for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of
Overview In a call center, the responsibility for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of