Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by
Job Description Role Overview The Group Manager – WFM is responsible for leading workforce planning, scheduling, and real-time operations for inbound contact center functions. This role ensures optimal staffing, cost efficiency, and service level achievement through data‑driven
Takealot - Senior Capacity Planner (Workforce) Cape Town , a leading South African online retailer, is looking for a highly talented Customer Service -Senior Capacity Planner to join our team in Cape Town. We are a young,
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Career Opportunity: Real-Time Performance Specialist Are you an expert in Workforce Management (WFM) with a knack for making split-second decisions that stabilize operations? Do you thrive on monitoring live performance metrics across multi-channel contact centres? Our client,
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality.
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality.