Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Overview As a Workforce Management (WFM) Manager, your primary responsibility is to ensure the efficient and effective management of accounts and its workforce. This includes overseeing Planning, Real Time Management and Management information resource and processes, scheduling and
We Are Innovators & Category Creators Clickatell, founded in Cape Town in 2000, was the first company to connect businesses with consumers via SMS using just four lines of code. Today, it powers AI-driven chat commerce
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Takealot Group, South Africas leading online retailer, is looking for a highly talented Talent Acquisition Lead to join our team in Cape Town We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
When it comes to putting people first, were number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2026. Role Purpose/Business Unit: To provide the analytical and technical expertise required
Takealot South Africas leading online retailer, is looking for a highly talented Instructional Design to join our team in We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to
Role Mandate About Foundever Foundever is a global leader in the customer experience (CX) industry. With more than 170,000 associates worldwide, we partner with over 750 leading and digital-first brands to deliver exceptional customer experiences. Through
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Role Mandate The Senior Director, Operations is the enterprise operating owner for a diversified UK and US client portfolio delivered from South Africa. The role carries end-to-end accountability for service delivery, client confidence, financial performance, growth,
About impact.com impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content
WNS, part of Capgemini, is seeking a detail-oriented data and operations analyst to monitor agent queues and generate performance reports. You will collect, analyze and report data, track ad-hoc client/vendor changes, and help ensure adherence to
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by
Job Description Role Overview The Group Manager – WFM is responsible for leading workforce planning, scheduling, and real-time operations for inbound contact center functions. This role ensures optimal staffing, cost efficiency, and service level achievement through data‑driven
At 2 U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent
Teleperformance is seeking a Workforce Management (WFM) Assistant Manager in Cape Town to support effective day-to-day management of workforce planning and operations. The role involves ensuring accurate forecasting, efficient scheduling, and proactive real-time management. You will lead a
Overview Business Segment: Personal & Private Banking To be the Subject Matter Expert (SME) for Branch, Private and Business Client scheduling and be accountable for the execution of provincial workforce tactical and operational plans. The role oversees