The ACES Center at Lehigh University invites applications for a highly qualified postdoctoral researcher in a multidisciplinary project on the stability and cyber-physical security of hyperscale data centers in future inverter-dominated power grids. The project is a collaboration
Teleperformance seeks a Real Time Analyst located in Cape Town, South Africa. This role involves monitoring real-time adherence to service levels, analyzing key performance indicators, and producing reports. The ideal candidate should have at least 2
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Overview The Digital Services & Transformation Director will lead the global transformation and optimization strategy for contact center operations across multiple geographies. This role focuses on driving digital innovation, automation, and standardization to enhance service delivery efficiency and customer
Project Manager Department: Project Management Employment Type: Full Time Location: Remote (Cape Town) Reporting To: Account Director Description The Project Manager is a client-facing role at the center of everything we do. Running high-impact A/B tests requires
Project Manager (Early Career | Open to Fresh Grads) Department: Project Management Employment Type: Full Time Location: Remote (Cape Town) Reporting To: Account Director Description The Project Manager is a client-facing role at the center of everything
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
A dynamic contact center is seeking a Dialer Administrator in Johannesburg, Gauteng, to enhance outbound calling strategies. In this role, you will manage dialer operations, ensure compliance with KPI standards, and perform real-time data analysis to optimize performance.
Description EC2 Instance Placement owns the systems that decide on which physical hosts EC2 instances are placed when they are launched. The systems execute real-time optimizations across a variety of dimensions every time a new EC2 instance
Position Overview We are seeking an experienced and strategic Director of Call Center Operations to lead the performance, governance, and operational oversight of our contact center partners. This role is responsible for ensuring exceptional service delivery across outsourced and/or
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. MCI delivers Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service
TransUnions Job Applicant Privacy Notice Team Overview The Quality Assurance (QA) team operates within the Operations organization and is responsible for driving a consistent, data-driven approach to quality across Sales and Customer Support functions. Our team
Stowe Holdings is looking for a skilled and customer-focused IT Helpdesk Technician to join our growing IT team. This role is ideal for someone with strong troubleshooting abilities, excellent communication skills, and experience supporting business IT