As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience to increase the profitability of the business and remaining committed
Our client is a leading South African microlending company dedicated to providing accessible and responsible credit solutions to clients. Leveraging advanced technology and data-driven decision-making, we deliver fast, fair, and flexible loan products tailored to client
Job Purpose/Overview: A frontline specialist responsible for delivering virtual or telephonic support to clients, customers, patients, and/or healthcare professionals in a robust clinical dialogue. The specialist serves as a primary resource to provide drug and medical
Job Purpose/Overview: The Call Center Supervisor is a critical member of the Business Unit with accountability for all aspects of contact centre operations, including direct management, coaching, quality oversight, compliance monitoring, and development of team members.
Company Description About Kaelo Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa
We provide meaningful careers that connect people with purpose. We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity. Netcare
Key Responsibilities Responsibilities are not limited to the enclosed Interact with motor insurance customers through chat / telephony channel to address customer needs and queries Assist with customer policy change requests ensuring their needs are met and
Company Description About Kaelo Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa
Cre8work! in Germiston, South Africa, is seeking a Systems Trainer to empower call centre agents and sales staff with the skills to navigate internal systems, CRM platforms, and telephony tools, enabling smoother operations. You will design and
A leading business solutions provider in Randburg is looking for a skilled individual to foster client relationships and drive sales efforts. Responsibilities include developing new client relationships, conducting business reviews for client satisfaction, and meeting performance
A staffing agency in Johannesburg is seeking a skilled Unified Communications Engineer to implement and configure UCC solutions. The role requires proven experience with SIP Trunks, Call Recording Solutions, and a strong technical background, including certifications
Key Responsibilities Perform a daily checks of AV equipment of booked meeting rooms in the morning, before meetings starts Assistance in equipment set up, testing and standby assistance as requested for meetings and events. Such as
ENVIRONMENT: As a senior centre of excellence within the Contact Centre Support Desk, the primary purpose of this role is to act as a technical leader, driving the timely resolution of complex service and support-related escalations
About Reflex Reflex Solutions, founded in 2000 in South Africa, is a leader in providing seamless Information and Communication Technology (ICT) solutions. With a focus on building and managing the technological backbone that powers businesses, Reflex
ENVIRONMENT A leading Cloud Solutions company is on the hunt for highly skilled and customer-focused Technical Specialist to join their Professional Services team. This is more than a support role; you will be the technical architect
Listing reference: track_ Listing status: Online Apply by: 31 July 2025 Position summary Job category: Customer Service Location: Randburg Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a
ENVIRONMENT: A leading Cloud Solutions company is on the hunt for highly skilled and customer-focused Technical Specialist to join their Professional Services team. This is more than a support role; you will be the technical architect
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Our Group Technology Team has an opportunity for an IT Manager. The role is responsible for coordinating, planning, and leading all computer-related activities within the organisation. The role ensures the stability, security, scalability, and performance of
Key Responsibilities: Build intelligent voice journeys and conversational experiences Create AI-powered voice agents that sound natural, helpful, and fast Design and optimize customer interactions to improve satisfaction and automation rates Fine-tune voice quality, response times, and