As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience to increase the profitability of the business and remaining committed
Our client is a leading South African microlending company dedicated to providing accessible and responsible credit solutions to clients. Leveraging advanced technology and data-driven decision-making, we deliver fast, fair, and flexible loan products tailored to client
Job Purpose/Overview: A frontline specialist responsible for delivering virtual or telephonic support to clients, customers, patients, and/or healthcare professionals in a robust clinical dialogue. The specialist serves as a primary resource to provide drug and medical
Job Purpose/Overview: The Call Center Supervisor is a critical member of the Business Unit with accountability for all aspects of contact centre operations, including direct management, coaching, quality oversight, compliance monitoring, and development of team members.
Company Description About Kaelo Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa
Key Responsibilities Responsibilities are not limited to the enclosed Interact with motor insurance customers through chat / telephony channel to address customer needs and queries Assist with customer policy change requests ensuring their needs are met and
Company Description About Kaelo Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa
Key Responsibilities Perform a daily checks of AV equipment of booked meeting rooms in the morning, before meetings starts Assistance in equipment set up, testing and standby assistance as requested for meetings and events. Such as
Listing reference: track_ Listing status: Online Apply by: 31 July 2025 Position summary Job category: Customer Service Location: Randburg Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Our Group Technology Team has an opportunity for an IT Manager. The role is responsible for coordinating, planning, and leading all computer-related activities within the organisation. The role ensures the stability, security, scalability, and performance of
Key Responsibilities: Build intelligent voice journeys and conversational experiences Create AI-powered voice agents that sound natural, helpful, and fast Design and optimize customer interactions to improve satisfaction and automation rates Fine-tune voice quality, response times, and
SUMMARY: Are you the kind of person who talks to chatbots for fun, dreams in prompts, and knows the difference between SIP and a cup of tea? Were on the hunt for a Senior AI &
Duties & Responsibilities Job Purpose: Execute converged networks, audio visual activities, maintenance and support covering PABX, analogue, IP voice, Microsoft Teams, Teams calling and all related duties to support the requirements and strategy of the Petro
Job Description Were looking for an experienced AI Engineer with a strong background in conversational AI, voice technologies, and contact centre platforms. This role focuses on designing, building, and optimising intelligent voice and chatbot solutions, integrating
Overview Reporting to the Senior Project Manager, the Project Manager is responsible for the successful planning, coordination, delivery and in-depth reporting of all assigned projects and change programmes across the UK and South Africa estate, on
Hours: This is a 3-week rotation of 5 days on and 2 days off including weekends and public holidays. Shift times are: Early 00:00 – 09:00 (SAST), Mid 09:00 – 18:00 (SAST) and Late shifts 18:00
Introduction PROTEC is an NPO in the education space with its focus on the STEM careers founded in 1982. PROTEC Learner and Teacher Support programs aim to improve learner performance in Pure Mathematics, Physical Sciences and
Sector: Logistics | Express | Supply Chain | Information Technology Management Level: Senior Leadership Role Context This role sits at the core of business and IT integration, with responsibility for ensuring that technical services, infrastructure, and
Candidate Experience Leader | Talent Strategy Partner | Client Success Advocate | Bcom Marketing Management Location: Hybrid (Bedfordview) Employment Type: Full-Time Waters Edge Solutions is partnering with an established financial services business to recruit a highly