POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and
IMA is a creative agency that builds brands people want to be part of. We’re looking for a detail-driven Strategic Operations & Process Lead. Were looking for a Strategic Operations & Process Lead to help turn ambitious business
We help the world run better At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global
About PayJoy PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us,
CCaaS Voice Manager – Responsible for managing and supporting cloud contact center and voice platforms, ensuring service availability, operational excellence, and successful delivery of telephony and dialer experience solutions. The role oversees CCaaS operations, voice infrastructure, vendor
Role DetailsContract Duration: Full Time, Permanent Work Schedule: Open to shifting schedules (subject to business requirements). Work Type and Location: Hybrid, ZA - Cape Town Expected Start Date: Immediately About Us Crescendo represents peak CX performance in
Discovery – Insure Head of Customer Experience and Insights Enablement | Divisional Manager - Short Term Insurance About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek
About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (www.relx.com), a global provider of information-based analytics and decision tools for professional and
Role DetailsType of Support: Email Work Schedule: Monday-Friday, night hours from 1:00 pm - 10:00 pm Saturday and Sunday off Work Type and Location: South Africa Expected Start Date: July 16, 2026 About Us Crescendo represents
About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (www.relx.com), a global provider of information-based analytics and decision tools for professional and
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process
TravelLab Global AB is seeking an Operations Manager for the Customer Support Team based in Cape Town. This role emphasizes operational excellence, leading a high-performing team, and ensuring service level agreements are met. You will drive performance
Travel Lab Africa Group is looking for an Operations Manager to lead their Customer Support Team in Cape Town. This role is crucial for ensuring operational excellence, driving performance metrics, and developing a high-performance culture. The ideal
Travel Lab Global AB is seeking an Operations Manager for the Customer Support Team based in Cape Town. This role emphasizes operational excellence, leading a high-performing team, and ensuring service level agreements are met. You will drive
Stryker Group in Cape Town is seeking a Customer Experience Vendor Manager to enhance vendor performance and deliver exceptional customer experiences. The role involves leading operational transitions, managing external partnerships, and overseeing compliance with standards. The
SUMMARY: - POSITION INFO: Who are we: A BPO (Business Product Outsourcing) specialising in Conversational AI and customer support solutions, combining AI automation with 100+ live agents in a human-in-the-loop model to ensure seamless task resolution.