Overview An exciting opportunity has arisen for a WFM Planning Analyst within the existing Resource Planning Team. Reporting directly to the Planning Manager, the successful candidate will be responsible for: The role is pivotal in supporting
Overview The Real-Time Analyst (RTA) is responsible for managing and monitoring real-time resource allocation in our contact center to meet forecasted call volumes while ensuring service level goals and efficiency targets. This role involves live monitoring,
Overview As a Workforce Management (WFM) Manager, your primary responsibility is to ensure the efficient and effective management of accounts and its workforce. This includes overseeing Planning, Real Time Management and Management information resource and processes,
Teleperformance is seeking a customer service representative in Gqeberha, South Africa. This role involves professionally handling customer inquiries and transactions while adhering to compliance standards in the finance sector. Ideal candidates should have at least 6 months
Teleperformance seeks a dedicated customer service agent in Gqeberha, South Africa. This role involves handling customer inquiries, processing payments, and ensuring compliance with industry regulations. Ideal candidates will have a Matric or equivalent and 6-12 months of
Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Teleperformance Brand by providing quality customer service at every instance, promoting products
Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Brand by providing quality customer service at every instance, promoting products
Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Brand by providing quality customer service at every instance, promoting products
Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Brand by providing quality customer service at every instance, promoting products
Teleperformance is seeking a customer service representative in Gqeberha, South Africa. The role involves handling customer inquiries, ensuring compliance with relevant regulations, and processing transactions securely. The ideal candidate must have a Matric or equivalent qualification and
Teleperformance in South Africa’s Eastern Cape region seeks a Customer-focused Retail Agent with experience in sales and service support. You will resolve enquiries, manage accounts, and provide first-contact resolutions while maintaining high service standards. The role requires
Overview Customer-focused Retail Agent experienced in providing exceptional sales and service support, resolving customer enquiries, and handling account-related issues. Committed to delivering outstanding customer experiences while achieving performance targets. “Teleperformance is a Regulated Financial Company operating largely