Overview We are seeking a detail-oriented and reliable Payroll Specialist to join our team. In this role, you will be responsible for processing and overseeing all payroll-related activities, ensuring accuracy, confidentiality, and compliance with internal policies
Overview Driving business performance through the appropriate implementation of HR initiatives. Areas of impact include resourcing, reward, performance/productivity, absence management, retention, change management, engagement, and development. Qualifications Education and Specific Training Matric / Equivalent HR Degree/Diploma
Overview The Team Leader is responsible for leading, developing, and motivating a team of customer service and collections agents to achieve performance targets while maintaining high levels of customer experience, regulatory compliance, and operational excellence. This
Overview The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quality standards on the campaign. Qualifications At least 2-4 years’ experience
Overview The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quality standards on the campaign. Qualifications At least 2-4 years’ experience
Overview The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times. Qualifications Proven Coaching experience
Overview Driving business performance through the appropriate implementation of HR initiatives. Areas of impact include resourcing, reward, performance/productivity, absence management, retention, change management, engagement, and development. Qualifications Matric / Equivalent HR/IR Degree / Diploma (Essential) A
Overview We are seeking a highly motivated Organizational Development & Career Advisory Specialist II to join our HR team. Reporting into the Organizational Development Manager, this role will focus on developing and executing talent management strategies
Overview The Workforce Management (WFM) Assistant Manager is responsible for supporting the effective day-to-day management of workforce planning, real-time operations, and management information processes within Teleperformance SA. This role plays a key part in ensuring operational demands
Overview Responsible for handling customer queries via web chat and email, providing accurate product and service information, and maintaining up-to-date customer records. Escalates priority issues to the Team Leader or Operations Team and actively contributes to
Overview As a Process Excellence Specialist, you will play a pivotal role in driving operational excellence across our South Africa business and have the opportunity to engage with our global organization. This position involves leading and
Overview We are seeking a highly skilled and visionary Business Intelligence Director to lead and scale our global MI, Data, and CX Insights function. In this role, you will define and implement the global strategy for
Overview The Operations Assistant Manager (OAM) has direct line management reasonability for the complaints Team Leader/Supervisor role, supports the Operations Manager in the delivery of high‑performing BFSI contact centre operations, ensuring customer, client, regulatory, and commercial
Overview Reporting to the Senior Project Manager, the Project Manager is responsible for the successful planning, coordination, delivery and in-depth reporting of all assigned projects and change programmes across the UK and South Africa estate, on
Overview The Head of Facilities is responsible for overseeing all aspects of facilities management within the organization. This includes ensuring the efficient operation, safety, and maintenance of all company buildings and infrastructure. The role requires a
Overview The IR Manager is responsible for developing and executing IR initiatives that enables an environment of high engagement and fostering of good working relationships between management, the company and employees. The IR Manager is responsible
Overview The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times. Qualifications Customer focus orientated
Teleperformance is seeking candidates in Cape Town for roles requiring flexibility in voice, chat, and email operations. Employment will be contingent upon satisfactory credit and criminal checks, as mandated by client agreements. A minimum qualification of Matric
Teleperformance is seeking a dedicated team leader in Cape Town to manage and develop operational teams. The successful applicant will oversee quality assurance, conduct performance evaluations, and drive agent development through regular feedback and management. Candidates must
Overview The Change Manager ensures smooth adoption of organizational changes by focusing on people, processes, and impacts on technology. This role leads to communication and engagement plans, assesses readiness, and manages resistance to minimize disruption. By