Overview Job Overview The Real-Time Analyst (RTA) is responsible for managing and monitoring real-time resource allocation in our contact center to meet forecasted call volumes while ensuring service level goals and efficiency targets. This role involves live monitoring,
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
What being part of the Sigma Family means for you Real Time Monitor Berg River Boulevard Paarl – Office Based Monitor. Analyse. Drive Performance. An exciting opportunity for a Real Time Monitor to drive and steer strategic and
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Workforce Engagement Specialist Xyla Community Services Woodstock, Cape Town Permanent | Full-Time R17,100 per month + R1900 Night Shift Allowance Unlock your potential: Are you passionate about providing outstanding customer support? Do you thrive in a fast-paced,
Do you love Streetwear? Were a youth street brand that is accessible to our edit customer aged 16-24. We empower our community to express themselves through fashion, music, sports and art - because we believe in
Do you love Streetwear? Were a youth street brand that is accessible to our edit customer aged 16-24. We empower our community to express themselves through fashion, music, sports and art - because we believe in
This is a fixed-term contract until the end of 2026 This is a remote role (GMT or CET time zone) About Greenpark Greenpark is a global, award-winning digital agency specialising in omnichannel search and social. Our
DescriptionAbout Zenzero Zenzero is one of the UK’s fastest-growing technology companies. Named a Top 8 Technology Company at the British Business Awards 2026, recognised by Deloitte as a Best Managed Company, and featured in the Sunday
Overview We are seeking a highly motivated and experienced WFM (Workforce Management) Assistant Manager to join our dynamic team. In this role, you will be responsible for managing and optimizing the day-to-day operations of the Workforce Management team.
Overview As a Workforce Management (WFM) Manager, your primary responsibility is to ensure the efficient and effective management of accounts and its workforce. This includes overseeing Planning, Real Time Management and Management information resource and processes, scheduling and allocation
Basic Functions: Generates month-wise, day-wise and interval-wise forecast incorporating historical trends and other factors such as special events, seasonality, chum or growth, weather etc. Runs short term forecast and re-forecast/adjust future volume projections as needed to
At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over
At Klipboard weve introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the
About EyeCarePro EyeCarePro is the growth engine behind North Americas leading optometric practices. We deliver technology-enabled services and proprietary systems that help eye care practices operate efficiently, maintain data accuracy, and grow sustainably in a competitive
Senior Genesys Consultant Department: Operations Employment Type: Permanent - Full Time Location: Cape Town Reporting To: Innocentia Myataza Description At Sabio Group, were dedicated to fostering an environment where employees thrive. Since 1998, weve built a
Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to
Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to
Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to
Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to