Overview Job Overview The Real-Time Analyst (RTA) is responsible for managing and monitoring real-time resource allocation in our contact center to meet forecasted call volumes while ensuring service level goals and efficiency targets. This role involves live monitoring, data
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
What being part of the Sigma Family means for you Real Time Monitor Berg River Boulevard Paarl – Office Based Monitor. Analyse. Drive Performance. An exciting opportunity for a Real Time Monitor to drive and steer strategic and tactical real-time delivery
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Apply by: Were on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1. To see what life at
About Jabu Jabu builds cash management and payments infrastructure across Southern Africa. Our JabuSafe smart safes allow businesses to deposit cash securely on site, with funds verified, collected, and settled through our platform. Behind every deposit
WELCOME TO OLX Were building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. Its commerce that matters: safe, smart,
About Ekco Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead
MRI Software is seeking an Application Support Analyst (SQL-focused) to join our team in Cape Town. This role is ideal for someone with strong hands-on experience writing SQL and PL/SQL, who can independently analyse complex issues, develop
We are Reckitt Home to the worlds best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world.
Finance Business Analyst — M-KOPA South Africa Youve proven you can turn numbers into decisions. Now turn them into financial access for millions. Youre good at what you do. Budgets close on time, forecasts hold up, and when
Job Description Summary:Support regional data collection, analysis, and reporting across TMEA by producing accurate, timely, and decision-ready information for Technical, Commercial, and Management teams. Maintain reliable datasets, dashboards, recurring reports, and analytical tools under the direction
EMECA Tax Compliance Analyst Location - Alrode, Johannesburg Work Arrangement: Hybrid, time spent in office weekly Purpose of Role: The Weir Tax Compliance Analyst supports the Tax Compliance Manager in ensuring accurate tax filings, supports audits, and contributes to
Company Description At De Beers Group our purpose is to Make Life Brilliant. We believe that a sustainable business is purposeful, competitive, resilient and agile – it’s a business that thrives through both economic and social
Who We Are Looking For Location: Applicants must be based in Cape Town - Candidates located outside Cape Town will not be considered. We are seeking a composed, detail-oriented Threat Detection Analyst to join our 24/7 monitoring
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and
Overview In a call center, the responsibility for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of incoming calls
Overview In a call center, the responsibility for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of incoming calls
MCI is one of the fastest-growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and
Teleperformance is seeking a Workforce Management professional in Cape Town to manage real-time resources ensuring optimal staff levels. The role will focus on enhancing contact center performance, analyzing KPIs, and coordinating staffing allocation. The ideal candidate should