About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20
Are you passionate about using workforce planning and analytics to improve customer operations at scale? Do you enjoy partnering across teams to shape service delivery and operational strategy? About our Team LexisNexis Legal & Professional, which serves
Basic Functions Generates month-wise, day-wise and interval-wise forecast incorporating historical trends and other factors such as special events, seasonality, chum or growth, weather etc. Runs short term forecast and re-forecast/adjust future volume projections as needed to
Brief description The main purpose of this position is to provide leadership and strategic direction for the archives and records management function in the South African Reserve Bank (SARB) and to ensure statutory compliance with relevant legislation.
Detailed description The successful candidate will be responsible for the following key performance areas: Engage in short-term planning and perform the tasks defined in the work plan, in collaboration with the team leader. Perform general administrative
Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to
Position Purpose: The Planner in Workforce Management (WFM) provides proactive, solutions-oriented support for the Contact Centre management and continuous improvement of workforce processes, policies and procedures. The four key components of workforce management are forecasting work volumes, calculating staffing needed, creating applicable
Welcome to Keen, where art meets science. Were more than just another service provider or an outsourcing company. Keen acts as an integral extension of our clients teams and business goals. Join our group of tastemakers
Are you a quick-thinking, analytical specialist who thrives in a fast-paced environment? Do you have a passion for ensuring seamless, high-performance customer service? Join a leading global company that enhances the travel and lifestyle experiences of
About the job Workforce Management Specialist National Diploma: Information Technology (Required) Must be willing to travel, locally and internationally to customer sites Must have own vehicle and drivers license Advantageous: Tertiary IT qualification (Certificate / Diploma / Degree)
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by
Position Purpose: The Planner in Workforce Management (WFM) provides proactive, solutions-oriented support for the Contact Centre management and continuous improvement of workforce processes, policies and procedures. The four key components of workforce management are forecasting work volumes, calculating staffing needed, creating applicable
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by
BIOVAC is one of the leading sterile vaccine manufacturers rooted in Africa, with our core purpose being to protect life. We are looking to hire a dynamic, passionate, confident, proactive, and meticulous Head of People Operations
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Senior Operations Manager At TTEC, we’re all about the Human Experience. Elevated. As a Call Center Senior Operations Manager in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while
Construction projects across Newcastle/Hunter Valley region Multi-state presence, market leading contractor Suitable candidate must have Structural, mechanical and piping experience THE ROLE Provide onsite engineering services and technical support on construction projects including façade, remediation and
Upcoming Defence and Infrastructure remediation projects Project Locations across Newcastle/Hunter Valley Bridge the gap between design and construction THE ROLE Help deliver the day-to-day operations and be involved across a variety of specialised infrastructure upgrades. Along
At Klipboard weve introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the