Overview We are seeking a detail-oriented and reliable Payroll Specialist to join our team. In this role, you will be responsible for processing and overseeing all payroll-related activities, ensuring accuracy, confidentiality, and compliance with internal policies
Overview The role of a Customer Support Executive within early arrears is to engage with customers at the earliest appropriate point, understand their individual circumstances, and agree a suitable way forward. This will include discussing missed
Overview We are looking for a dynamic and self-motivated Account Manager to join our Client Services team. The Account Manager will be responsible for commercial management while expanding existing client relationships. The role will involve ensuring
Overview Ensuring that Teleperformance IT support procedures are followed. 1st line IT support, answering helpdesk calls and allocating resources. Supporting Windows 10 endpoints and Microsoft Office 365. Laptop maintenance, OS imaging & rebuilding. Deploying Anti-virus software to
Overview Ensuring that Teleperformance IT support procedures are followed. 1st line IT support, answering helpdesk calls and allocating resources. Supporting Windows 10 endpoints and Microsoft Office 365. Laptop maintenance, OS imaging & rebuilding. Deploying Anti-virus software to
Overview An exciting opportunity has arisen for a WFM Planning Analyst within the existing Resource Planning Team. Reporting directly to the Planning Manager, the successful candidate will be responsible for: The role is pivotal in supporting
Overview The Real-Time Analyst (RTA) is responsible for managing and monitoring real-time resource allocation in our contact center to meet forecasted call volumes while ensuring service level goals and efficiency targets. This role involves live monitoring,
Overview Job Overview The Real-Time Analyst (RTA) is responsible for managing and monitoring real-time resource allocation in our contact center to meet forecasted call volumes while ensuring service level goals and efficiency targets. This role involves
Overview As a Workforce Management (WFM) Manager, your primary responsibility is to ensure the efficient and effective management of accounts and its workforce. This includes overseeing Planning, Real Time Management and Management information resource and processes,
Overview The Director of Quality is responsible for leading and executing the quality strategy across a key global account within the BFSI (Banking, Financial Services, and Insurance) sector. This role will span multiple geographies EG. UK,
Overview As a Workforce Management (WFM) Manager, your primary responsibility is to ensure the efficient and effective management of accounts and its workforce. This includes overseeing Planning, Real Time Management and Management information resource and processes,
Overview Responsible for handling video calls and render the meaning of conversations between British Sign Language and English speakers. Break the communication barrier in a wide range of industries that a Language Line serves, during simple
Overview Reporting to the Senior Project Manager, the Project Manager is responsible for the successful planning, coordination, delivery and in-depth reporting of all assigned projects and change programmes across the UK and South Africa estate, on
Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Brand by providing quality customer service at every instance, promoting products
Overview Job Overview This is a role working within the volume recruitment department, therefore is an incredibly busy and fast paced environment. With volume recruitment, tasks can be repetitive and deadlines are frequent, we are seeking
Overview Driving business performance through the appropriate implementation of HR initiatives. Areas of impact include resourcing, reward, performance/productivity, absence management, retention, change management, engagement, and development. Qualifications Matric /Equivalent HR/IR Degree / Diploma (Essential) A minimum
Overview The Outbound B2B Advisor is responsible for generating qualified opportunities and driving revenue growth by proactively engaging with business prospects. The role focuses on identifying potential clients, initiating outreach via multiple channels (phone, email, researching
Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Brand by providing quality customer service at every instance, promoting products
Overview As a Customer Service Advisor, you’ll be part of a dynamic team that delivers real-time, digital-first support across multiple channels and languages. You’ll use cutting-edge tools and platforms to resolve customer issues quickly and empathetically,
Overview Job Overview The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times. Qualifications Matric