Job Title:Analyst WFM Scheduling - Financial Services - Onsite - Cape Town Job DescriptionAre you the master of making the right schedule happen at the right time? Join Concentrix as a Planning & Scheduling Analyst and help keep
takealot.com, a leading South African online retailer, is looking for a highly talented Customer Service - Senior Capacity Planner to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for
Recruiter Recruiter, Cape Town Bringing smiles is what we do at TTEC… for you and the customer. As a Recruiter working onsite in Cape Town, you’ll be a part of creating and delivering amazing customer experiences
Job Purpose The Brand Home Coordinator serves as the Second-in-Command (2IC) to the Brand Home Manager and plays a critical leadership role in ensuring the seamless day-to-day operation, commercial performance, and guest experience delivery of the
About impact.com impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content
About the Role We are seeking an experienced and results-driven Production Manager to lead and optimise our manufacturing operations. The successful candidate will be responsible for ensuring production targets are achieved safely, efficiently, and to the
What being part of the Sigma Family means for you Team Leader – Financial Services As a Team Leader, you will be responsible for leading a team of Customer Advisors, driving exceptional operational performance while ensuring
A prominent business consulting firm in Cape Town is seeking a Manager for Workforce Management. The role involves managing staffing models, creating schedules, and optimizing workforce planning to ensure operational efficiency and service levels. Ideal candidates should possess
Teleperformance seeks a Workforce Management Manager in Cape Town, responsible for efficient management of accounts and staff. This role demands expertise in forecasting, scheduling, and operational efficiency. Ideal candidates will have at least 6 years in WFM tools,
WNS (Holdings) Limited (ADR) in Cape Town is seeking a Scheduling Specialist to manage operational schedules for various accounts. The role requires strong analytical skills and experience in workforce management (WFM). The successful candidate will create efficient schedules,
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by
Job Description The WFM Manager drives CRM contact performance and WFM Process maturity through implementation and maintenance of best practice WFM across the location accounts under the supervision and alignment of the Geo Leader. They can
WNS Global Services in Cape Town is seeking a seasoned professional for workforce management. This role focuses on forecasting, planning, and resource optimization within campaigns, while leading a team of Planners and Schedulers to ensure efficient workforce utilization.
Are you passionate about using workforce planning and analytics to improve customer operations at scale? Do you enjoy partnering across teams to shape service delivery and operational strategy? About Our Team LexisNexis Legal & Professional, which serves
Overview Business Segment: Personal & Private Banking To be the Subject Matter Expert (SME) for Branch, Private and Business Client scheduling and be accountable for the execution of provincial workforce tactical and operational plans. The role oversees end-to-end
Responsibilities Build and maintain accurate rotas and forecasts based on demand, capacity, and SLAs Manage leave, public holiday coverage, and planned off‑floor activity across multiple time zones Monitor real‑time performance: adherence, shrinkage, schedule alignment, and live
Telebest, located in Cape Town, is seeking an experienced Workforce Management RTA to manage schedules across multiple projects and ensure optimal resource allocation. The ideal candidate should have at least 2 years of direct experience in a
Concentrix in Cape Town is looking for a WFM Planning & Scheduling Manager to oversee CRM contact performance and WFM maturity across accounts. You will be instrumental in driving efficiency and delivering optimal client solutions in a
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel